I'm a hard worker, fast learner, and a team player. I always strive to go the extra mile on any job I work. I'm reliable and dependable. Full availability for hours and willing to work any OT/Holidays as needed. I've got great communication skills and a wide variety of experience. To name a few: cash handling, customer service, management, picker/packer, quality control, pallet jack/electric jack, machine operator for High Speed, Ultra High Speed, Medium Speed Lines, Mini Lines, assembly cells, inventory, shipping/receiving, furniture finishing room, stain/sealer/laquor sprayer. Have 15 years experience in warehouse/production work. Have 10 years Quality experience. 20 years customer service experience.
Overview
14
14
years of professional experience
Work History
Team Member
Kentucky Fried Chicken
Durham, NC
05.2024 - Current
Front Counter/Drive Thru
Pack, ensure order accuracy, and hand out orders
Worked on Pack Line, Prep, and Dishwashing as needed
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Operated cash registers to process payments from customers.
Maintained a clean and organized work area throughout shift.
Greeted customers upon entering the store with friendly demeanor.
Participated in training sessions for new employees when needed.
Developed positive customer relationships through friendly greeting and excellent service.
Addressed customer needs, responding to specific requests.
Worked hard to learn required tasks quickly to maximize performance.
Rotated through series of different stations based on team needs.
Looked for ways to go above and beyond job requirements.
Assisted newly hired team members by explaining company procedures and safety requirements.
Participated in regular training sessions to improve product knowledge and service skills.
Stay at Home Mom
Myself
Ringgold, Virginia
01.2021 - 12.2023
Stay home with the kids, keep the house clean fory family
Production Operator
GKN Driveline
Timberlake, North Carolina
05.2019 - 01.2021
Performed regular inspections of production machinery to ensure optimal performance.
Maintained accurate logs and records of production output, quality control tests, and other related activities.
Followed detailed instructions for operating complex manufacturing equipment in a safe manner.
Identified and resolved operational issues with the assistance of maintenance personnel.
Collaborated with team members to increase efficiency and productivity on the production line.
Monitored inventory levels and notified appropriate personnel when restocking was needed.
Adjusted machine settings as necessary to meet customer specifications for product size or shape.
Communicated effectively with supervisors regarding work progress, challenges, and any potential safety concerns.
Operated heavy machinery such as forklifts, pallet jacks, cranes. to move materials around the facility safely.
Ensured that all products met established quality standards before packaging them for shipment.
Inspected finished goods for defects prior to packaging or shipping out to customers.
Complied with all relevant health and safety regulations while performing job duties.
Organized incoming raw materials into designated areas ready for use in the production process.
Recognized defective material and reported issues to management.
Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.
Examined final products for conformance with quality and design standards.
Boxed, labeled and moved items to keep production lines moving swiftly.
Set up and tended equipment with machine operators to complete runs.
Assisted assessment of finalized product development to maintain QC standards.
Setup and adjusted machines for daily operations.
Troubleshot equipment problems to repair or report diagnostics.
Monitored and observed production line to watch for pile-ups and jams.
Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Produced quality products by palletizing, packaging and assembling finished items.
Met or exceeded target for on-time customer shipments.
Used hand trucks and forklifts to unload, load and transport items.
Cashier
FasMart
Danville, VA
03.2017 - 03.2019
Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Processed returns and exchanges of merchandise in accordance with store policies.
Balanced daily transactions on a computerized point-of-sale system.
Conducted price checks for special orders or discounts as requested by customers.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Identified discrepancies between actual count and register balance; made corrections accordingly.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Followed company security procedures for handling large sums of money.
Performed other duties as assigned by management.
Helped customers find specific products, answered questions, and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Trained new team members in cash register operation, stock procedures, and customer services.
Processed sales transactions to prevent long customer wait times.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Helped with purchases and signed customers up for rewards program.
Discounted purchases by scanning and redeeming coupons.
Machine Operator Packer
Essel Propack
Danville, VA
11.2010 - 01.2019
Accurately operated and monitored a variety of packing machines to ensure proper packaging of product.
Loaded materials into production machinery and adjusted settings as necessary to meet specifications.
Inspected finished products for quality assurance, ensuring all items met customer standards.
Monitored production equipment and reported any malfunctions or needed repairs to maintenance staff.
Stacked filled boxes on pallets according to company guidelines for shipping purposes.
Maintained accurate records of production output, downtime, and other data points.
Followed safety procedures while operating machinery and wearing appropriate personal protective equipment.
Performed regular cleaning and maintenance tasks on production equipment to maintain peak performance levels.
Troubleshot issues with machinery that caused delays in the packing process, making adjustments when possible or notifying supervisors if further action was required.
Ensured work area was clean and organized throughout shift by following 5S standards.
Adhered strictly to standard operating procedures while operating machinery.
Recorded daily metrics regarding machine uptime and downtime, number of boxes packed per hour., for reporting purposes.
Organized raw materials for efficient loading onto machines prior to starting each job run.
Checked labels against orders prior to placing them onto packages for accuracy.
Communicated effectively with supervisors about any changes made during the course of a job run.
Adjusted machine settings in accordance with instructions from supervisors or customers' requirements.
Monitored machine outputs to confirm quality deliverables.
Inspected product on lines for conformance to predetermined quality specifications.
Followed safety and quality protocols, and lean processes to minimize accidents.
Assembled finished product for shipment by packing, crating, loading and securing items.
Maintained detailed production log identifying materials used, wastage and rejects.
Minimized waste and lag times by maintaining orderly and clean work area and equipment.
Restocked packaging items and tracked boxes, tape and fill materials from inventory.
Reported defective materials to department supervisors for immediate remediation.
Operated semi-automated printing, bindery, and cutting machines.
Monitored production line for jams, pile-ups or glue not adhering properly.
Cleared machine jams to reset malfunctions for production line.
Removed finished products from machines and separated rejected items based on standard grading qualifications.
Attached labels to packaged items or stenciled information on containers.
Removed damaged or inferior materials to prepare products for packaging.
Operated and tended product packaging machines.
Supplied materials to feeding devices, spindles or hoppers and unloaded completed packaged products.
Assembled cartons and applied pads to crate to prepare for product packing.
Wrapped protective material around each product and packed items into cartons.
Adjusted machine components, machine tensions and machine pressure according to size and processing angle of product.
Regulated machine flow specifications, speed, or temperature.
Increased line efficiency and reduced accidents through 5S program implementation.
Adjusted machine tension and pressure to accommodate size or product packing angle.
Sorted, graded and weighed products, verifying and adjusting products to meet specifications.
Discovered and fixed root causes of issues negatively impacting production performance.
Met or exceeded target for on-time customer shipments.