Jeanette E. Rodriguez
Providence,RI
Summary
Skillful Phlebotomy Technician with 17 years of experience and advanced training in therapeutic venipuncture. Focused professional successful in consistently meeting collection targets while advancing organizational mission. Comfortable operating within high-volume collection scenarios. Dedicated and empathetic Medical Assistant/phlebotomist offering experience in direct patient care and medical office management. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant Phlebotomist
Oak Street Health
Warwick, RI
07.2022 - Current
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Medical Assistant
Brown Dermatology
Providence, RI
10.2020 - 12.2021
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
Phlebotomist
CSL Plasma
Johnston, RI
06.2017 - 01.2020
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Prepared and packaged specimens for courier transport.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Used aseptic techniques to maintain specimen integrity.
Medical Secretary
New England Dental
Providence, RI
08.2015 - 02.2017
- Answered phone calls to provide assistance, information and medical personnel access.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Conducted patient intake interviews to collect medical information and insurance details.
Medical Assistant
Harlem Pediatric Associates
New York, NY
07.2012 - 08.2015
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Collected blood samples from 15-20 individuals per day, maintaining consistent patient flow.
Medical Assistant
FW Comprehensive Medical PC
New York, NY
03.2007 - 01.2014
- Scheduled appointments for patients via phone and in person.
- Measured vital signs and took medical histories to prepare patients for examination.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Train students completing their externship how to perform Medical assistant and phlebotomist duties.
Education
Patient Care Technician, Health Care Training Services - Patient Care Tech
Health Career Training Services
Fall River, MA05-2015
High School Diploma -
Flushing High School
Queens, NY01.2010
Certificate in Medical Assisting - Medical Assistant
Anthem Institute
New York, NY01-2007
Skills
- Problem Anticipation and Resolution
- Clear Communication
- HIPAA Compliance
- Multitasking and Prioritization
- Venipuncture and Phlebotomy
- Proper Sterilization Techniques
- Inventory and Supply Management
- Routine Laboratory Testing
- Updating Medical Records
- Professional Bedside Manner
Languages
Spanish
English
Certification
- Licensed Esthetician - [2022]
- CPR Certification
- Certified Medical Assisting and Phlebotomy Training - [2007]
- Nationally Certified Phlebotomy Technician [2015]
Timeline
Medical Assistant Phlebotomist
Oak Street Health
07.2022 - Current
Medical Assistant
Brown Dermatology
10.2020 - 12.2021
Phlebotomist
CSL Plasma
06.2017 - 01.2020
Medical Secretary
New England Dental
08.2015 - 02.2017
Medical Assistant
Harlem Pediatric Associates
07.2012 - 08.2015
Medical Assistant
FW Comprehensive Medical PC
03.2007 - 01.2014
Patient Care Technician, Health Care Training Services - Patient Care Tech
Health Career Training Services
High School Diploma -
Flushing High School
Certificate in Medical Assisting - Medical Assistant
Anthem Institute