Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tina Choy

Kendall Park,USA

Summary

An individual skilled in analyzing needs, creating solutions, and managing processes within budget and on time. Possesses excellent organizational, interpersonal and communication abilities. Develops excellent relationships with vendors and consultants. Mentors and develops individuals to reach their potential. Driven to overcome challenges and find solutions.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Associate Manager, Operations

CVS Health
04.2025 - Current
  • Managing contingent worker program operations and support for Analytics & Behavior Change department.
  • Ensure monthly invoice reconciliation and enforce vendor timesheet compliance for timely, accurate billing.
  • Developing and maintaining budgets and forecasts for the contingent worker program.
  • Review budgets and forecasts with business partners to identify opportunities and risks.
  • Creating accountability and alignment across teams, departments, and vendors to achieve project and program goals.
  • Cultivating and maintaining strong relationships with vendor partners to foster collaboration and achieve mutual goals.
  • Maintaining project timelines and status reports, communicating key milestones and risks to stakeholders.
  • Leveraging tools to create, design and automate internal reporting solutions.
  • Streamlining and automating existing manual processes and reporting.

Sr. Strategic Reporting Analyst

CVS Health
01.2022 - 04.2025
  • Support staff augmentation and operations for the Strategy and Operations team.
  • Work together with Analytics leaders to create and execute strategies that enhance staff augmentation initiatives.
  • Partner with Analytics vertical leads to identify and communicate opportunities for process improvements.
  • Support business partners and vendors to ensure all communications and tasks are completed within a reasonable timeline.
  • Manage end-to-end workflow for onboarding new users into the Clarity PPM time tracking application, ensuring a seamless and efficient process.
  • Create learning materials and facilitate training sessions for managers and individual contributors, providing comprehensive guidance and support.
  • Work with internal teams to create and design internal KPIs and Metrics reporting.
  • Utilize Smartsheet to automate workflows and enhance operational processes, driving efficiency and accuracy.

Supervisor, Sr. Procurement Analyst

Hapag-Lloyd
01.2019 - 08.2022
  • Support the Procurement team in daily activities including negotiations (RFPs).
  • Manage the budgeting, forecasting, trending, and cost savings for terminal procurement and reporting.
  • Keep track of vendor incentives (rebates).
  • Monitor cost and quality targets (KPI/SLA’s).
  • Analyze and monitor supplier volumes and spend data.
  • Store and manage contracts on the Procurement Contract team site.
  • Provide statistical/analytical support and deep dive analysis as needed.
  • Conduct ongoing performance management of vendors and ensure new contract terms are reflected in the HL Cost Management system.
  • Communication and coordination, including onboarding of new vendors/contracts, information sharing, and collaboration for optimization.

Procurement Analyst

Hapag-Lloyd
07.2015 - 01.2018
  • Assisted the Procurement Department in managing and analysis of terminal contracts.
  • Entry point for inquiries on costs/invoices/work orders/purchase orders.
  • Created, maintained and coordinated the set up and updates of vendor profiles, validity of agreements and liability coverage in FIS and SAP.
  • Oversaw SAP Material Master to ensure proper follow up of purchase orders/work orders as required in accordance with company policy.
  • Reviewed and analyzed spend data to produce reports as requested by management.
  • Setup, monitor, and managed KPI’s for terminal / port productivity and costs.
  • Managed and maintained supplier scorecards.
  • Managed bi-weekly cash flow of vessel fees and coordinate with Norton Lilly.
  • Administration of SharePoint sites.

Operations Steering Support Analyst

Hapag-Lloyd
01.2009 - 07.2015
  • Ensured catalog quality of cost standards are accurate and up to date.
  • Ensured SAP postings and contracts are accurate and adhere to standards.
  • Provided ad-hoc statistics from all relevant systems to support special analysis from management and operations staff.
  • Coordinated the maintenance of Base Route Catalogues for transport lanes.
  • Created and updated vendor tariff rates and coordinated maintenance of vendor hierarchy in FIS org catalogues for rail transportation.
  • Analyzed costs and volumes per vendor by running SAP reports.
  • Assisted in analysis of terminal contracts for negotiations.
  • Administration of SharePoint sites.

Controlling Analyst

Hapag-Lloyd
08.2006 - 12.2008
  • Calculated, reported and analyzed actual month end results and forecasts.
  • Maintained and analyzed accrual accounts.
  • Analyzed and reported financial operations data.
  • Prepared and delivered financial reports to senior management.
  • Assisted in Monthly/Quarterly/Year End Closing.
  • Assisted in preparation of Budget and Budget adjustments.
  • Participated in various projects as requested by management.

Training Coordinator

Hapag-Lloyd
04.2006 - 06.2006
  • Organized training events such as roster management, scheduling of trainers and courses, classroom coordination, and set up training rooms with classroom materials.
  • Assisted training manager with reporting and compiled weekly statistics for upper management.
  • Identified issues and concerns and communicated with the training manager to develop solutions.
  • Communicated with trainers and training coordinators in a clear, professional, and timely manner.

Project Manager

Merrill Lynch Pierce Fenner and Smith
02.1998 - 06.2005
  • Managed a team of twelve developers in the development and support of a WEB application which includes products such as 401k, Non Qual, Defined Benefits and Ex SOP.

Education

Certificate - Accounting

Stratford Institute
01.2005

BS - Management Information Systems

Stevens Institute of Technology
Hoboken, New Jersey
01.1988

Skills

Microsoft Project, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Think Cell, Clarity, Smartsheet, Quick Base, Tableau, HTML, SAP, Web Focus, FIS2, Excel Macros

Accomplishments

  • Supervise the development of new system features. Perform the duties of project manager on projects. Conducted analysis and comparison of available resources to meet the requirements of multiple ongoing or forthcoming projects. Reported areas for improvement to senior management.
  • Managed various teams of consultants and systems professionals through project lifecycle, (Analysis, Design, Implementation, Testing and Problem Resolution).
  • Recruited, hired, trained personnel. Provided feedback and coaching strategies, performed scheduling, resource planning and employee reviews.
  • Researched and analyzed information to prepare financial reports. Used project management tools like estimation, Casemaker, Dashboard, and Business Engine Network to ensure spending stayed within budget.
  • Coordinated tracking, creation and updating of Microsoft Project plans.
  • Communicated with all levels of management, team members, consultants and vendors to update project progress and to ensure best practices guidelines were being met.
  • Interfaced with business analysts in obtaining and analyzing project requirements. Handled extensive interaction during a company acquisition, transitioning external systems to an in-house format.

Certification

Certified SAFe 5 Practitioner

Timeline

Associate Manager, Operations

CVS Health
04.2025 - Current

Sr. Strategic Reporting Analyst

CVS Health
01.2022 - 04.2025

Supervisor, Sr. Procurement Analyst

Hapag-Lloyd
01.2019 - 08.2022

Procurement Analyst

Hapag-Lloyd
07.2015 - 01.2018

Operations Steering Support Analyst

Hapag-Lloyd
01.2009 - 07.2015

Controlling Analyst

Hapag-Lloyd
08.2006 - 12.2008

Training Coordinator

Hapag-Lloyd
04.2006 - 06.2006

Project Manager

Merrill Lynch Pierce Fenner and Smith
02.1998 - 06.2005

BS - Management Information Systems

Stevens Institute of Technology

Certificate - Accounting

Stratford Institute
Tina Choy