Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Cobb

Oxnard,CA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

24
24
years of professional experience

Work History

Residential Coordinator

GP/Green Planet
Cambridge, MA
07.2014 - 07.2016
  • Maintained accurate records of resident information, including assessments, progress notes, and incident reports.
  • Provided support to residents in crisis situations, advocating for their needs.
  • Responded promptly to any emergency situations that arose within the facility.
  • Assisted in resolving conflicts between residents by providing constructive guidance and support.
  • Ensured that all paperwork was completed accurately according to established guidelines.
  • Engaged in outreach activities with local organizations to build relationships that could benefit the community.
  • Created a positive environment through active listening skills and respect for all individuals.
  • Coordinated events for the purpose of providing socialization opportunities for residents.
  • Participated in staff meetings to review current policies, procedures, and best practices.
  • Interfaced with residents to address and resolve complaints or grievances.

Destination Services Consultant

Dwellworks
Cleveland, Ohio
03.2013 - 06.2014
  • Created customized packages based on individual client requirements.
  • Maintained records of customer interactions, transactions, and feedbacks.
  • Conducted research to identify customer needs and preferences.
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Greeted and assisted customers to foster positive experiences.

Senior Congressional Aide

Congressman Elton Gallegly
Washington, DC
11.1992 - 01.2013
  • Researched existing laws, regulations, and precedents relevant to assigned topics.
  • Attended meetings with constituents, lobbyists, and other stakeholders to discuss proposed legislation.
  • Maintained up-to-date records of all correspondence between office personnel and external parties.
  • Performed administrative tasks such as scheduling appointments, filing paperwork.
  • Provided administrative assistance by returning phone calls, answering emails and putting together mail distribution lists.
  • Coordinated office activities to streamline operations and promote compliance with organizational policies.
  • Troubleshot office equipment, computer hardware and software issues.
  • Typed, formatted and edited correspondence and other documents.
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Answered telephones, directed calls, and took messages.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Operated photocopiers and scanners, facsimile machines and personal computers.

Education

Paralegal - Law

Oxnard College
Oxnard, CA
05-2012

Bachelor of Arts - Communication And Political Science

Chapman College
Orange
05-1984

Skills

  • Crisis intervention
  • Record keeping
  • Incident reporting
  • Conflict resolution
  • Advocacy skills
  • Community outreach
  • Effective communication
  • Active listening
  • Relationship building
  • Resident relations
  • Student resource promotion
  • Multitasking
  • Case management

Timeline

Residential Coordinator

GP/Green Planet
07.2014 - 07.2016

Destination Services Consultant

Dwellworks
03.2013 - 06.2014

Senior Congressional Aide

Congressman Elton Gallegly
11.1992 - 01.2013

Paralegal - Law

Oxnard College

Bachelor of Arts - Communication And Political Science

Chapman College

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