Summary
Overview
Work History
Education
Skills
Timeline
Tina Collins

Tina Collins

Piedmont,SC

Summary

Experienced professional with a solid background in territory management, consistently delivering impressive sales growth and cultivating strong client relationships. Skilled in developing strategic market plans and adept at adapting to dynamic market conditions. Recognized for fostering team collaboration and possessing expertise in negotiation, market analysis, and exceptional customer service. Reliable and results-focused individual with a genuine passion for surpassing targets and exceeding expectations.

Overview

25
25
years of professional experience

Work History

Territory Manager

US Foods, Inc. – WNC Region- Upstate SC District
02.2021 - 02.2025
  • Responsible for developing and implementing sales strategies within established territory while building new partnerships to enhance sales/ revenue for company.
  • Daily, weekly, and monthly in-person sales calls to new and existing customers within established territory with sales exceeding $7m annually
  • New business support including menu and order guide development and maintenance
  • Responsible for cost-effective and consultative solutions for customers including general operation controls, inventory/ordering strategies, food cost education, menu design, labor management and other support functions
  • Responsible for achieving weekly/monthly financial goals as well as successful implementation of monthly/quarterly promotions and value-added products and services to customers including web design, POS solutions, social media and more
  • Development and presentation of quarterly business reviews to key customers to evaluate products, menu, pricing, and general customer satisfaction updates

Director of Food & Nutritional Services

Compass Group, USA – Charlotte, North Carolina and Upstate SC
08.2019 - 11.2020
  • Responsible for all areas of food & beverage department overseeing 15 hourly associates as well as salaried clinical and culinary managers
  • Daily, weekly and monthly safety and sanitation audits of the entire department
  • Management of all financial services including food, labor, fixed and other expenses
  • Hiring, training and development of all new hires including hourly and salary associates
  • Responsible for cost-effective menu development for café guests and patients
  • Direct client interaction including weekly and quarterly financial updates and reporting
  • Responsible for all internal marketing and promotional material for clients and guests
  • Maintained ZERO accidents in workplace and conducted safety/sanitation training for all associates on monthly and quarterly basis
  • Excellent safety/sanitation scores from state, federal and internal auditors

Director of Food Service & Operations

Compass Group, USA – Charlotte, North Carolina and
11.2016 - 11.2019
  • Responsible for P&L account generating approximately $1m annual revenue
  • Hiring, training and development of hourly associates and salary managers
  • Provided catering support to clients for all internal meetings and special events
  • Maintained optimal pricing/portion expectation to achieve margin guidelines
  • Responsible for ordering, inventory, data entry and overall food cost management
  • Excellent financial record retention and management for client and corporate reviews
  • Responsible for menu development, marketing/promotion and pricing guidelines

Retail Manager

Compass Group, USA – Charlotte, North Carolina and
10.2015 - 10.2016
  • Regional Marketing Champion responsible for training and implementation for regional culinary programs for multiple accounts throughout southeast district
  • Direct interaction with the executive chef to ensure proper pricing, trends and retail items always met corporate and client expectations
  • Conducted daily and weekly safety/sanitation audits for inspection preparedness
  • Responsible for inventory and all financial reporting on a daily and weekly basis
  • Managed approximately 30 incoming calls, emails, and other communication from customers and vendors

Director of Food Service & Operations

Compass Group, USA – Charlotte, North Carolina and
08.2008 - 09.2015
  • Responsible for full-service multi-unit account exceeding $2m annual revenue
  • P&L management including food cost, labor and all expenses related to accounting
  • Managed high-volume internal catering operations exceeding $10k/week
  • Responsible for hiring, on boarding, training and development of all associates
  • Development and presentation of quarterly business review to senior BMW clients highlighting financial, marketing, innovation and culinary updates
  • Managed and fostered all aspects of client and vendor relations
  • Responsible for overseeing all safety/sanitation guidelines and expectations
  • Maintained ZERO workplace accident record during tenure

Director of Catering Sales & Marketing - Legends Golf Resort, Prattville, Alabama

Sentry Hospitality, Inc., Marietta, Georgia
05.2000 - 06.2008
  • Corporate group sales manager for four-star, four-diamond golf resort located directly on the Robert Trent Jones Golf Trail in central Alabama
  • Member of leadership team conducting pre-opening site tours to promote newest and only “stay and play” location in the state
  • First point of contact with marketing agencies to execute all aspects of internal and external marketing projects including print, digital and television promotions
  • Worked directly with private and corporate clients to plan and execute all catering and special events from 50-1000 guests. Key accounts included Coca-Cola, Hyundai, Alabaman Power and the United States Air Force
  • Planned and developed catering menus and marketing material with support from executive chef and general manager for all events throughout the property
  • Responsible for achieving and maintaining revenue goals, financial reports, billing and collections for all events
  • Direct public relations including site tours, speaking engagements and chamber events on a regular basis to promote resort and conference center
  • Worked directly with meeting and wedding planners to ensure seamless guest experience for all clients and guests

Education

Associate's degree -

Greenville Technical College, Greenville, South Carolina

High School Diploma -

Greenville Senior High School, Greenville, South Carolina
05.1990

Skills

  • Hiring, training, and developing hourly and salary associates in various roles
  • Customer experience training and facilitating
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Salesforce, etc)
  • Digital, print, and social media marketing including development and management
  • High-volume, multi-unit management overseeing up to 60 associates with multiple shifts
  • Salesforce, CDMR, and accounting software
  • Team collaboration and leadership
  • Goals and performance
  • Customer relationship management
  • Multitasking and organization
  • Client consultations

CRM software

Timeline

Territory Manager - US Foods, Inc. – WNC Region- Upstate SC District
02.2021 - 02.2025
Director of Food & Nutritional Services - Compass Group, USA – Charlotte, North Carolina and Upstate SC
08.2019 - 11.2020
Director of Food Service & Operations - Compass Group, USA – Charlotte, North Carolina and
11.2016 - 11.2019
Retail Manager - Compass Group, USA – Charlotte, North Carolina and
10.2015 - 10.2016
Director of Food Service & Operations - Compass Group, USA – Charlotte, North Carolina and
08.2008 - 09.2015
Director of Catering Sales & Marketing - Legends Golf Resort, Prattville, Alabama - Sentry Hospitality, Inc., Marietta, Georgia
05.2000 - 06.2008
Greenville Technical College - Associate's degree,
Greenville Senior High School - High School Diploma,
Tina Collins