Tina Corum
Coolidge,AZ
Summary
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Driver
AAA Medex Transportation
Phoenix, AZ
11.2021 - Current
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Worked directly with customers to assess damage and incompleteness of orders.
- Obtained customer signatures to complete and process paperwork.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
- Upheld high standards of professionalism and discretion when working with high-value clients.
School Bus Driver
Florence Unified School District
Florence, AZ
01.2001 - 03.2010
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Transported passengers safely along prescribed routes according to tight schedules.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Drove bus along assigned route, picking up students.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
Caregiver, Special Needs
Arizona Training Program
Coolidge, AZ
08.1996 - 10.2000
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Education
Certificate - CNA, MA, Medical Coding & Billing
Apollo College
Mesa, AZ05.2000
Skills
- Valid Driver's License
- Vehicle Inspection
- Safe Driving Techniques
- Route Determination
- Navigational Systems and GPS
- Customer Service
- Commercial Driving
- Assisting Drivers
- Passenger Assistance
- DOT Requirements
- Drivers Daily Log (DLL)
- Customer Data Confidentiality
- Customer Support
- Windows Vista
- Inbound and Outbound Calling
- HIPAA Compliance
- First Aid Certification
- Patient Ambulation
- Medication and Appointment Reminders
- Hoyer Lifting Equipment
- Word Processing
Certification
- CNA - Certified Nurse Assistant
- CCA - Certified Coding Associate
- Certified Diver, AAA medex - 1 year
- 10 years CDL License - 10 years
- CPR & First Aid Training - 10 years
- Certified Dispatch operator, call center Palo Verde hospital - 2years
- CPS Training - 2 years
Timeline
Driver
AAA Medex Transportation
11.2021 - Current
School Bus Driver
Florence Unified School District
01.2001 - 03.2010
Caregiver, Special Needs
Arizona Training Program
08.1996 - 10.2000
Certificate - CNA, MA, Medical Coding & Billing
Apollo College
- CNA - Certified Nurse Assistant
- CCA - Certified Coding Associate
- Certified Diver, AAA medex - 1 year
- 10 years CDL License - 10 years
- CPR & First Aid Training - 10 years
- Certified Dispatch operator, call center Palo Verde hospital - 2years
- CPS Training - 2 years
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