Dedicated driver with a clean record and extensive experience at AAA Medical Transportation. Proven ability in GPS navigation and route planning, ensuring timely deliveries. Recognized for exceptional customer service and strong problem-solving skills, fostering trust and reliability with clients while adhering to safety protocols. Committed to maintaining high standards in transportation services.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Caregiver
Home Instead Senior Care Home
05.2023 - 06.2024
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted patients with self-administered medications.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Provided safe mobility support to help patients move around personal and public spaces.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Transported individuals to events and activities, medical appointments, and shopping trips.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted with daily living activities, running errands, and household chores.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Transported clients to and from medical appointments with safety and efficiency.
Guided patients to restroom to support bladder and bowel relief requirements.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Bus Driver
Florence Unified School District
2000 - 2010
Kept bus interiors clean and tidy to provide comfortable passenger environments.
Completed pre- and post-trip bus inspections for safe passenger transportation.
Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Transported passengers safely along prescribed routes according to tight schedules.
Conducted pre-trip inspections of bus for safe operation.
Communicated regularly with central dispatch teams to report delays and route changes.
Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
Retained bus system, route and stop knowledge for informative customer advice.
Enhanced passenger satisfaction by providing timely, courteous service and addressing concerns promptly.
Assisted passengers with special needs, ensuring accessible and comfortable travel for everyone.
Inspected bus for any mechanical issues before departure.
Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
Developed and maintained positive relationships with passengers and other drivers.
Verified cleanliness and tidiness of bus through regular cleaning.
Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
Updated and maintained accurate trip logs and records.
Driver
AAA Medical Transportation
2021 - 2023
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Coordinated efficient routes to avoid delays and optimize schedules.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Kept detailed mileage and fuel reports to track overall fuel costs.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
Caregiver
Accent Care Home Health
2017 - 2021
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Monitored clients' overall health and well-being and noted significant changes.
Provided compassionate and patient-focused care to cultivate well-being.
Entrusted to handle confidential and sensitive situations in professional matter.
Recorded status and duties completed in logbooks for management.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Transported individuals to events and activities, medical appointments, and shopping trips.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Assisted with daily living activities, running errands, and household chores.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Transported clients to and from medical appointments with safety and efficiency.
Driver
Uber
2015 - 2017
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Communicated with customers to provide delivery updates and confirm delivery locations.
Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
Drove safely in various weather and road conditions to avoid accidents.
Heb Tech 2
Arizona Foundation for the Handicap
1995 - 2000
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
Scheduled daily and weekly care hours for client caseload.
Handled incoming mail, bills and invoices and completed appropriate actions.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Performed routine wound care and dressing changes on schedule.
Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
Switchboard Operator
Palo Verde Hospital
1986 - 1990
Connected callers with appropriate professional, department, or business.
Streamlined administrative tasks such as message-taking and appointment scheduling for increased productivity across multiple departments.
Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller''s needs.
Delivered excellent customer service through active listening skills and empathetic problem-solving approaches with callers'' concerns or complaints.
Enhanced customer satisfaction by promptly addressing inquiries and directing them to the appropriate department.
Strengthened company reputation by upholding confidentiality when dealing with sensitive information during call transfers.
Assisted in reducing hold times with swift call handling and efficient use of switchboard system features.
Announced important information and emergency notifications over PA system.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Created and maintained company phone directory with current extensions and staff information.
Demonstrated flexibility in adjusting work schedule to cover shifts during periods of high call volume or staff shortages, maintaining seamless phone coverage at all times.
Answered calls on Number ring and engaged customers with friendly, professional demeanor.
Provided reliable support to front desk staff, facilitating seamless coordination of daily operations.