Tina Crawford

• Coordinated, managed and implemented auditing projects.
• Conducted comprehensive audits, ensuring adherence to quality standards and regulations.
• Analyze auditing data trends and spearheaded root cause investigation efforts for major non-conformances.
• Collaborated with cross-functional teams/senior leadership by providing clear communication of detailed analysis findings through visual report live presentations.
• Collaborated with cross-functional teams/senior leadership to identify areas of risk and implement improvement opportunities (clinical guideline templates, QRG and policy updates).
• Increased efficiency by streamlining data analysis processes and implementing automation tools (guideline audit automation project)
• Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
• Provided training and mentorship to team members on quality assurance methodologies.
• Managing the IRR assessment project
• - partnering with an external vendor for ASAM IRR testing and data platforms
• -collaborated with various dept. SME's in developing specific IRR tests
• -worked closely with training and ECS project management to increase communication and education with IRR process to increase test completion rate
• Assisted with a Quality QIA project for LAI

• Evaluated competency of clinical staff, documenting performance, and recommending improvements.
• Developed and maintained database systems (excel spreadsheet) to track and analyze operational data
• Coordinated, managed and implemented auditing projects.
• Conducted comprehensive audits, ensuring adherence to quality standards and regulations.
• Analyzed data and findings to prepare reports detailing improvement opportunities
• Collaborated with cross-functional teams to identify areas of risk and implement improvement opportunities.
• Collaborated with management to develop actionable strategies/quality improvement initiatives.

-Responsible for working with providers/facilities in completing assessments to determine appropriate levels of care, negotiate alternative levels of care when needed as well as identify ways to add value to clients individual treatment plans

-Clear, concise and impeccable documentation

-Compliant with regulatory standards.

-Mentored new nursing staff, and contributed to a supportive work environment

-Identified improvement opportunities to assist with process efficiencies

-Responsible for managing the medical and mental health issues of up to 40 adolescent sexual offenders in a psychiatric group home setting.

-Identified cause of weight gain in clients, developed education of dietary staff, unit staff and clients on ways they can limit their caloric intake during meals resulting in less weight gain in the clients

-Developed checklists to ensure that the state mandates were being followed for health follow up appointments resulting in no missed requirements

-Interim Acting Director of Nursing on several occasions

-Responsible for safety and care of up to 80 youth and shift supervision of up to 10 staff

-Identified and developed a plan to continue education on the unit when they were not able to attend school which resulted in decreased acting out behaviors to attempt to skip school