Tina Creech
Morganfield,KY
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
15
15
years of professional experience
Work History
Patient Care Technician
Ascension St. Vincent
Evansville, IN
07.2020 - Current
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Collected specimens from patients for laboratory testing purposes.
- Provided physical support to assist patients with bathing, dressing and toileting.
Medical Records Director
Capital Nursing and Rehab
Raleigh, NC
12.2017 - 06.2019
- Oversaw daily operations ensuring compliance with established departmental policies, procedures, standards.
- Maintained records management system to process personnel information and produce reports.
- Reviewed discharges and other records on nursing units for compliance with procedures.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Reviewed medical records for accuracy, completeness and compliance with applicable laws and regulations.
- Resolved complex issues related to medical record retrieval requests from external sources such as attorneys, insurance companies or government agencies.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Established and upheld procedures for medical records collection, coding and filing.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Collaborated with physicians, nurses and other healthcare professionals to improve quality of patient care documentation.
- Returned incomplete records and charts to appropriate personnel for correction.
- Enforced state and federal legal requirements governing confidentiality and legal issues pertaining to health information.
Medical Records Director
Raleigh Rehabilitation Center
Raleigh, NC
10.2008 - 11.2017
- Managed well-organized system of closed and open medical records with ready availability to interdisciplinary personnel.
- Ensured timely release of information in accordance with federal and state laws, accreditation standards, organizational policy and other regulatory requirements.
- Evaluated patient care documentation to ensure accuracy of data entry into electronic health record system.
- Facilitated ongoing record review and reported results to quality improvement committee.
- Understood and followed oral and written directions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
Union County High School
Morganfield, KY04-1986
Skills
- ADL Support
- Mobility Assistance
- Specimen Collection
- Restocking Supplies
Timeline
Patient Care Technician
Ascension St. Vincent
07.2020 - Current
Medical Records Director
Capital Nursing and Rehab
12.2017 - 06.2019
Medical Records Director
Raleigh Rehabilitation Center
10.2008 - 11.2017
High School Diploma -
Union County High School
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