Tina Creecy
Collinwood,TN
Summary
Dedicated RN with extensive experience at Southern Tennessee Regional Health System, adept in medication and IV administration (hard skill) and fostering patient and family advocacy (soft skill). Proven track record in enhancing patient satisfaction and health outcomes through effective communication and comprehensive care plan development. Excelled in reducing medication errors and improving team performance by leading client support initiatives. Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
26
26
years of professional experience
Work History
RN
Volunteer Homecare of West, TN
07.2021 - Current
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Educated family members and caregivers on patient care instructions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
RN, Medical-Surgical, ICU, L&D, Nursery,
Southern Tennessee Regional Health System,
11.1999 - 07.2021
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Managed care from admission to discharge.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Client Support Specialist
Buffalo River Services
07.1998 - 11.1999
- Collaborated closely with cross-functional teams to ensure comprehensive resolutions for clients'' concerns.
- Achieved high levels of customer satisfaction, consistently meeting or exceeding performance metrics.
- Actively participated in weekly team meetings, contributing valuable insights from direct client feedback.
- Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
- Managed multiple tasks simultaneously, ensuring all deadlines were met without compromising quality standards.
- Fostered an inclusive and supportive team environment by offering assistance to colleagues when needed, leading to increased overall performance.
- Led development of client support knowledge base, enhancing team's ability to resolve issues quickly and accurately.
Education
Associate of Science - Nursing
Northwest Shoals Community College
Muscle Shoals, AL05.1999
Skills
- Basic Life Support
- Clinical judgment
- Compassion and Empathy
- Discharge Planning
- Quality Improvement
- Geriatric Care
- Community health
- Medication and IV administration
- Direct Patient Care
- Patient Assessment
- Team Coordination
- Patient education and counseling
- Staff Supervision
- Infection control measures
- Care Plan Development
- Patient Management
- Patient Evaluation
- Case Management
- Complex Problem-Solving
- EMR / EHR
- Patient and family advocacy
- Wound Care
- Family Education
- Chronic Disease Management
- Administering immunizations
- Patient Discharge
- Evaluations
- Lab result interpretation
- Home care
- Treatment Planning
- Collecting vitals
- Proper catheter insertion/removal
- Preventive health
- Palliative care awareness
- Maintaining privacy
- Procedure preparations
- Oxygen saturation standards
- Coordinating referrals
- Home Health Care
- Chart updating
- Medical assessment
- Emotional Intelligence
- Postpartum Care
- Personal care needs
- Intake and discharge
- Relationship Building
- Call triaging
- Infant vitals monitoring
Timeline
RN
Volunteer Homecare of West, TN
07.2021 - Current
RN, Medical-Surgical, ICU, L&D, Nursery,
Southern Tennessee Regional Health System,
11.1999 - 07.2021
Client Support Specialist
Buffalo River Services
07.1998 - 11.1999
Associate of Science - Nursing
Northwest Shoals Community College
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