Tina Crichton
Lincoln,NE
Summary
Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.
Overview
6
6
years of professional experience
Work History
Lead Sales Associate
Dollar General Store
Lincoln, NE
01.2022 - 05.2022
- Trained, coached and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Monitored sales team performance and provided constructive feedback.
- Kept detailed track of sales and customer information in company system.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Certified Nurse Assistant
Prime Time Healthcare
Omaha, NE
09.2017 - 12.2018
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Maintained best-in-class standards for individualized care in 50-bed unit by continuously checking in with patients and families and quickly providing care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Certified Nursing Assistant
Eastmont Towers
Lincoln, NE
11.2015 - 03.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Obtained client medical history, medication information, symptoms and allergies.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Maintained best-in-class standards for individualized care in 20-bed unit by continuously checking in with patients and families and quickly providing care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Certified Nursing Assistant
Maple Heights Nursing Home
Hiawatha, KS
11.2012 - 10.2015
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Obtained client medical history, medication information, symptoms and allergies.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Maintained best-in-class standards for individualized care in 105-bed unit by continuously checking in with patients and families and quickly providing care.
- Maintained best-in-class standards for individualized care in 105-bed unit by continuously checking in with patients and families and quickly providing care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Education
Certified Nursing Assistant - Certified Nursing Assistant
Southeast Community College Area
Lincoln, NE07.2011
Skills
- Shipping and Receiving
- Computer Proficiency and Microsoft Office
- Time Management
- Shift Scheduling
- Staff Training
- Building Customer Relationships and Loyalty
- Staff Supervision
- Team Leadership
- Item Ticketing and Pricing
- Ability to Lift 40 Pounds
- POS System Operations
- Flexible Hours
- Customer Needs Assessment
- Account Management
- Locating Merchandise
- Store Policies and Procedures
- Engaging with Diverse Customers
- Available Nights, Weekends and Holidays
- Exceeding Customer Expectations
- Strong Communication and Interpersonal Skills
- Merchandising and Display
- Customer Service
- Pricing and Labeling
- Cash Flow Management
- Opening and Closing Procedures
- Positive Customer Engagement
- Cash Drawer Balancing
- Cash Counting
- Signage Changes
- Retail Merchandising
I am very open and easy to get along with, I am very obseravant to mood changes and activity changes
I get along with people from all walks of life, I watch for changes in peoples moods and the way they either have an increase in hunger or a decrease. I also pay attention when either they lose interest in daily activities or friendliness towards other people. I try to anticipate changes in people by how they react to something new.
Timeline
Lead Sales Associate
Dollar General Store
01.2022 - 05.2022
Certified Nurse Assistant
Prime Time Healthcare
09.2017 - 12.2018
Certified Nursing Assistant
Eastmont Towers
11.2015 - 03.2017
Certified Nursing Assistant
Maple Heights Nursing Home
11.2012 - 10.2015
Certified Nursing Assistant - Certified Nursing Assistant
Southeast Community College Area
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