Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities.
Overview
26
26
years of professional experience
Work History
Line Lead (Level 3)
Wine Shipping
Cobleskill, NY
05.2023 - Current
Performed quality assurance inspections of incoming and outgoing materials to ensure compliance with established standards.
Provided guidance to team members on safety protocols and quality standards.
Directed workflow, monitored progress, and ensured deadlines were met.
Ensured all production processes complied with company policies and procedures.
Maintained accurate records of daily production numbers and employee attendance.
Coordinated with other departments to ensure smooth operation of the assembly line.
Communicated effectively with supervisors on any issues that arose during shift operations.
Developed strategies for improving efficiency of the assembly line while reducing costs.
Quality Control Technician
Wine Shipping
Cobleskill, NY
10.2022 - 05.2023
Utilized hand-held scanners to scan barcodes and enter data into the system.
Performed quality control checks on products before packing them for shipment.
Labeled, sorted, and organized packages for efficient delivery.
Inspected merchandise for damages or defects prior to packaging it up for shipping out.
Stored inventory in designated locations within the warehouse facility based on size, type.
Picker/Packer
Wine Shipping
Cobleskill, NY
10.2021 - 10.2022
Assembled boxes and cartons according to customer specifications.
Maintained cleanliness of warehouse areas by sweeping, dusting, and mopping floors.
Unloaded containers using various material handling equipment such as conveyor belts and dollies.
Assisted with training new employees on proper inspection techniques and procedures.
Utilized hand-held scanners to scan barcodes and enter data into the system.
Shift Manager
Burger King
Cobleskill, NY
11.2020 - 10.2021
Monitored store operations to ensure compliance with company policies and procedures.
Developed and maintained positive working relationships with staff, customers, and vendors.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
Assisted in resolving escalated customer service issues in a timely manner.
Provided coaching and guidance to team members when necessary to improve performance.
Restaurant General Manager
Tennessee Operating Partners/Burger King
Oak Ridge , TN
06.2018 - 10.2020
Ensured compliance with health, safety and sanitation standards.
Maintained accurate inventories of food, supplies and equipment.
Monitored daily operations to ensure adherence to established policies and procedures.
Scheduled staff shifts and monitored labor costs.
Recruited, trained and supervised staff members.
Resolved customer complaints in a professional manner.
Negotiated contracts with vendors for food supplies, beverages, equipment and other necessary items.
Implemented cost-saving measures while maintaining high quality service levels.
Managed relationships with suppliers to ensure timely delivery of products.
Provided direction, guidance and motivation to team members.
Analyzed sales figures and trends to develop sales strategies that maximize profits.
Created weekly work schedules according to staffing needs.
Performed administrative tasks such as payroll processing and accounts receivable management.
Managed busy and highly popular restaurant with professional, well-trained staff.
Restaurant General Manager
AHI, Inc./ Pizza Hut
Knoxville, TN
03.2010 - 06.2018
Ensured compliance with health, safety and sanitation standards.
Maintained accurate inventories of food, supplies and equipment.
Monitored daily operations to ensure adherence to established policies and procedures.
Scheduled staff shifts and monitored labor costs.
Recruited, trained and supervised staff members.
Developed marketing strategies to promote restaurant services.
Resolved customer complaints in a professional manner.
Analyzed financial statements and prepared budgets for the restaurant.
Negotiated contracts with vendors for food supplies, beverages, equipment and other necessary items.
Implemented cost-saving measures while maintaining high quality service levels.
Managed relationships with suppliers to ensure timely delivery of products.
Analyzed sales figures and trends to develop sales strategies that maximize profits.
Created weekly work schedules according to staffing needs.
Performed administrative tasks such as payroll processing and accounts receivable management.
Managed busy and highly popular restaurant with professional, well-trained staff.
Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
Priced and ordered food products, kitchen equipment and food service supplies.
Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
Assistant Principal
Chesterbrook Academy Preschool
Raleigh, NC
04.1998 - 01.2005
Provided guidance and support to teachers, staff and students in the school.
Collaborated with district administrators on curriculum development initiatives.
Conducted regular meetings with parents to discuss their children's academic progress.
Supervised the maintenance of accurate student records including attendance, grades, health records and special needs assessments.
Coordinated professional development activities for faculty members to enhance instructional practices.
Assisted in developing budgets for various departments within the school system.
Facilitated communication between teachers, administrators and parents regarding student performance issues.
Evaluated teacher performance through classroom observations, reviews of lesson plans and feedback from parents and students.
Facilitated staff meetings to convey policy changes and hear employee input.
Oversaw school budgets, documented changes and tracked expenses to allocate and manage school funds.
Directed school human resources including hiring, training, policy enforcement and legal compliance for school employing over 30 staff members.
Recruited, hired and trained primary and supplemental teaching staff.
Built and maintained solid business relationships with vendors while staying under budget pertaining to the schools needs and supplies, including office supplies, art supplies and food to provide daily snacks and lunch for 200+ students.
Education
Administrative Credentials
Wake Technical Community College
Raleigh, NC
08-2000
Early Childhood Education
Maria College of Albany
Albany, NY
10-1989
High School Diploma -
Middleburgh Junior/Senior High School
Middleburgh, NY
06-1988
Skills
Line clearance
Line monitoring
Safety processes and regulations
Materials Handling
Coaching and Mentoring
Heavy Lifting
Troubleshooting
Deadline Management
Standard Operating Procedures
Safety Procedures
Preventive Maintenance
Machine Operation
Worksite safety
Waste Reduction
Operational Excellence
Timeline
Line Lead (Level 3)
Wine Shipping
05.2023 - Current
Quality Control Technician
Wine Shipping
10.2022 - 05.2023
Picker/Packer
Wine Shipping
10.2021 - 10.2022
Shift Manager
Burger King
11.2020 - 10.2021
Restaurant General Manager
Tennessee Operating Partners/Burger King
06.2018 - 10.2020
Restaurant General Manager
AHI, Inc./ Pizza Hut
03.2010 - 06.2018
Assistant Principal
Chesterbrook Academy Preschool
04.1998 - 01.2005
Administrative Credentials
Wake Technical Community College
Early Childhood Education
Maria College of Albany
High School Diploma -
Middleburgh Junior/Senior High School
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