Tina Davis
Lancaster,OH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience. Driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Worked with Insurance companies regarding payment and prior authorizations. Posting of monies and daily balancing. Insurance regulation and compliance.
Willing to be adaptable to other fields of employment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Central Ohio Primary Care
Lancaster, OH
01.2014 - 02.2023
- Documented notes during patient visits.
- Prepared treatment rooms for patient examinations.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Contacted medical facilities to schedule patients for admission.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Registered new patients into practice management software program accurately entering demographic information.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized patient charts before each day's clinic sessions began.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Incorporated outside records into charts and EHR.
- Explained treatment procedures and physicians' instructions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Assisted back office patient processes to reduce office wait times.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Supported administrative staff by processing payments.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Filed insurance claims forms in accordance with applicable regulations.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Handled general office duties to support administrative staff during peak hours.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Administered medications under physician's supervision.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Updated and maintained databases with current information.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Applied Science - Medical Assistant
Indiana Vocational Technical College
Indianapolis, IN05-1980
Skills
- Attention to detail
- Organization
- Flexible and adaptable
- Microsoft office
- Relationship building
- Troubleshooting
- Quality assurance
- Teamwork and collaboration
- Training & Development
- Verbal communication
- Good Telephone Etiquette
- Excellent communication
- Data management
- Recordkeeping
- Remote office availability
Accomplishments
- Deans List
- Board of Directors Indiana Vocational College
Certification
- Medical Assisting
- CPR
Important
- Willing to expand outside of the medical field.
References
References available upon request.
Timeline
Medical Assistant
Central Ohio Primary Care
01.2014 - 02.2023
- Medical Assisting
- CPR
Associate of Applied Science - Medical Assistant
Indiana Vocational Technical College
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