Tina De Loach
Desert Hot Springs,CA
Summary
Proven caregiver and emergency room unit secretary, adept in medical record-keeping and compassionate care, enhanced patient quality of life at Sheridan Healthcare. Leveraged strong ethics and effective communication to build relationships and improve care outcomes. Skilled in HIPAA compliance and patient transportation, consistently contributing to positive patient experiences and operational efficiency. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Caregiver
Sheridan Healthcare
12.2012 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Emergency Room Unit Secretary
San Gorgonio Memorial Hospital
01.2002 - Current
- Kept up-to-date on changing protocols within the emergency department through ongoing training sessions, contributing positively towards overall patient care.
- Improved overall workflow within the ER unit by consistently prioritizing tasks based on urgency level and departmental goals.
- Supported quality improvement initiatives through meticulous record-keeping and timely reporting of relevant data to appropriate personnel.
- Promoted a safe and clean environment for patients and staff alike through adherence to infection control protocols and regular workstation maintenance.
- Streamlined communication between healthcare professionals by promptly answering phone calls and relaying important messages.
- Facilitated smooth transfer of patients to different departments or facilities, helping maintain a seamless flow within the emergency room.
- Maintained a well-organized and efficient work environment through diligent filing and document organization.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Prepared and processed patient referrals and transfer requests.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Received and routed laboratory results to correct clinical staff members.
- Contributed to a positive patient experience by providing compassionate support and assistance during their time in the emergency room.
- Safeguarded patient privacy by securely handling sensitive medical records and adhering to HIPAA regulations.
Education
High School Diploma -
Palo Verde High School
Blythe, CA06.1989
Skills
- Respectful and Compassionate
- Time Management
- Relationship Building
- Compassionate Care
- Flexible Schedule
- Verbal and written communication skills
- First aid and safety
- Dementia Care
- Medical record-keeping
- Medication and Appointment Reminders
- Alzheimer's Care
- Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
- Personal Hygiene Assistance
- Basic Housekeeping
- ADL Assistance
- Incident Reporting
- End of life care
- Hoyer Lifting Equipment
- PPE Usage
- Medical office administration
- State regulations knowledge
- Fast Learner
- Housekeeping
- Strong Ethics
- Meal Preparation
- Direct Patient Care
- COVID-19 Safety Policies
- Mobility Assistance
- HIPAA Compliance
- Special Needs Care
- Client Transportation
- Heavy Lifting
- Behavior redirection
Certification
- Caregiver
Timeline
Caregiver
Sheridan Healthcare
12.2012 - Current
Emergency Room Unit Secretary
San Gorgonio Memorial Hospital
01.2002 - Current
High School Diploma -
Palo Verde High School
- Caregiver
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