Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Tina Dobson

Fyffe,AL

Summary

Compassionate, Experienced,and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

21
21
years of professional experience
1
1
Certification

Work History

PST Specialist

LabCorp
Pisgah, AL
06.2015 - Current
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Provided assistance to clinical staff during patient visits.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Followed all safety protocols when handling hazardous materials.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
  • Provided excellent customer service while interacting with patients.
  • Verified patient information prior to specimen collection.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Collaborated with laboratory personnel to resolve specimen issues.
  • Maintained accurate records of collected specimens and test results.
  • Entered patient information and test orders into computer systems accurately.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Input medical and insurance information into database for inclusion in patient records.
  • Updated and maintained databases with current information.

Medical Office Assistant

RapidCare Urgent Care Center
Fort Payne, AL
05.2004 - 06.2015
  • Communicated effectively with other healthcare staff members regarding patient care plans.
  • Managed medical records using an electronic health record system.
  • Communicated with patients with compassion while keeping medical information private.
  • Answered telephones and directed calls to appropriate medical or administrative staff.
  • Routed laboratory or diagnostic results to appropriate staff.
  • Administered injections, immunizations, medications, or treatments as directed by physician protocol.
  • Maintained medical supply inventory levels and ordered additional supplies when needed.
  • Collected co-pays and insurance data, applying full and proper payment to patient accounts.
  • Verified insurance coverage for each patient visit.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Ordered and maintained supply inventory for medical office.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Performed routine laboratory tests such as urinalysis and blood draws.
  • Assisted with referrals and prepared medical records for patients.
  • Completed and safeguarded medical records, securing patient information to maintain confidentiality.
  • Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.

Education

Associate of Applied Science - Office Administration

Northeast Alabama Community College
Rainsville, AL
05-2002

Skills

  • Specimen labeling
  • Venipuncture techniques
  • Patient assessment
  • Medical record management
  • Regulatory compliance
  • Customer service
  • Data entry
  • Inventory management
  • Patient counseling
  • Medical office administration
  • Attention to detail
  • Medical terminology
  • Medical records handling
  • Geriatric phlebotomy
  • Teamwork and collaboration
  • Patient care

Affiliations

  • Quilt
  • crochet
  • gardening
  • fishing

Certification

  • Certified Phlebotomist
  • Certified Medical Assistant

References

References available upon request.

Timeline

PST Specialist

LabCorp
06.2015 - Current

Medical Office Assistant

RapidCare Urgent Care Center
05.2004 - 06.2015

Associate of Applied Science - Office Administration

Northeast Alabama Community College

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Tina Dobson