Motivated professional eager to embrace new challenges. Demonstrates strong work ethic and adaptability, with proven interpersonal skills. Capable of working independently and rapidly acquiring new competencies.
Overview
9
9
years of professional experience
Work History
Business Owner
Self Employed Services
Coldwater, MS
02.2025 - Current
Responded promptly to customer inquiries regarding cleaning services.
Monitored inventory levels of supplies and equipment to guarantee availability.
Created weekly staff schedules to optimize workforce efficiency.
Assisted with special projects related to cleaning and maintenance as necessary. ensure proper coverage in all areas.
Oversaw daily cleaning operations.
Developed relationships with key stakeholders, such as suppliers and vendors, in order to secure advantageous terms for the company.
Worked effectively in team environments to make the workplace more productive.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Personal Care Assistant
Geneva Blanton
Coldwater, MS
08.2016 - Current
Assessed changes in condition or behavior of the client which may require further medical attention.
Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
Maintained clean and well-organized environment for client happiness and safety.
Customer Service Manager
USA Cash Services
Hernando, MS
07.2019 - 03.2021
Maintained accurate records of customers' interactions with the company in order to provide better future services.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Senatobia High School
Senatobia, MS
05-1987
Some College (No Degree) - Business Administration
Northwest Mississippi Community College
Senatobia, MS
Skills
Customer service
Inventory management
Staff scheduling
Operational oversight
Supplier negotiation
Record keeping
Payment processing
Verbal and written communication
Staff management
Performance improvement
Timeline
Business Owner
Self Employed Services
02.2025 - Current
Customer Service Manager
USA Cash Services
07.2019 - 03.2021
Personal Care Assistant
Geneva Blanton
08.2016 - Current
High School Diploma -
Senatobia High School
Some College (No Degree) - Business Administration