
Warehouse Clerk with a proven track record of internal growth and expanded responsibilities. Experience in shipping, receiving, inventory control, and documentation. Skilled in manifesting, LTL freight handling, and southbound export processing. Proven ability to maintain accuracy, meet deadlines, and support efficient warehouse operations in fast-paced environments. Strong team player with a focus on quality, efficiency, and problem-solving.
Warehouse Clerk /Ops/ Manifestor
Sep 2024 -Current
Responsible for manifesting outbound freight and managing southbound export shipments, ensuring accuracy of documentation, compliance with shipping requirements, and on-time coordination with carriers and warehouse teams
Ensure documentation meets export/customs requirements
Confirm correct part numbers, quantities, weights, and destination
Coordinate with drivers for dispatch in a timely departures
Identify and resolve discrepancies before shipment leaves the dock
Warehouse Clerk / Receiving
May 2024- Sep 2024
Verify shipping documents (BOL, labels, quantities, and condition of freight)
Coordinate with carriers and drivers during pickups and deliveries
Sort freight by destination, route, or carrier
Inspect shipments for damage and verify quantities
Scan and track freight using warehouse management systems (WMS) or RF scanners
Warehouse Rework
Sep 2023 -May 2024
Repackage products according to company or customer requirements.
Verify product quality and accuracy before release
Follow work instructions, SOPs, and safety guidelines
Report issues such as recurring defects or inventory discrepancies
Sorted and packaged products to prepare for processing and shipping. Examined final products for conformance with quality and design standards. Operated forklifts, trucks and lifts following safety protocols toro minimize accidents.
Managed phone and email correspondence and handled incoming and outgoing mail.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Confirmed appointments, communicated with clients, and updated client records.
Organized, maintained and updated information in computer databases.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Boosted customer service satisfaction ratings through consistent quality control.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Performed various clerical duties by filing and faxing documents and creating customer databases.
Met customer call guidelines for service levels, handle time and productivity.
Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Handled incoming mail, bills and invoices and completed appropriate actions.
Oversaw personal and professional calendars and coordinated appointments for future events.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Restocked supplies and placed purchase orders to maintain adequate stock.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Managed filing system, entered data and completed other clerical tasks.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Completed data entry and filing to keep records updated for easy retrieval.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Handled assignments independently with good judgement and critical thinking skills.
Scheduled, coordinated and confirmed appointments and meetings.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Answered multi-line phone system and transferred callers to appropriate department or staff member.