Tina Dufresne
Mesa,AZ
Summary
Dedicated professional with a proven track record in enhancing customer satisfaction and improving client quality of life during tenure with the State of Michigan. Expert in daily living assistance and verbal communication, adept at fostering positive relationships. Achieved a significant increase in client independence through compassionate care and efficient problem-solving.
Overview
6
6
years of professional experience
Work History
Caregiver
State of Michigan
05.2019 - 12.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Cashier
Target
01.2017 - 12.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Walmart
11.2014 - 08.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Medical Assistant Certification - Medical
National Institute of Technology
Dearborn, MI06.2009
High School Diploma - General Studies
Chadsey High School
Detroit, MI06.2006
Skills
- Daily living assistance
- Verbal and written communication skills
- First aid and safety
- Compassionate communication
- Behavior redirection
Timeline
Caregiver
State of Michigan
05.2019 - 12.2020
Cashier
Target
01.2017 - 12.2017
Sales Associate
Walmart
11.2014 - 08.2016
Medical Assistant Certification - Medical
National Institute of Technology
High School Diploma - General Studies
Chadsey High School
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