Tina Duke
Havana,FL
Overview
8
8
years of professional experience
Work History
Asset Protection Associate
Walmart
Mooresville, NC
02.2021 - 08.2023
- Monitored CCTV surveillance to detect suspicious activity.
- Identified shoplifters and apprehended perpetrators according to company policies.
- Maintained a safe shopping environment by monitoring customer behavior and responding quickly to potential issues.
- Conducted regular security checks throughout the store to identify any areas of concern.
- Controlled reduction of loss inventory by protecting company assets.
Supervisor of Factory Operations
RPM Plastics
Statesville, NC
08.2015 - 03.2020
- Monitored production activities to ensure that goods are produced efficiently, on time, within budget, and meet quality standards.
- Developed processes for production optimization and monitored performance metrics to identify areas of improvement.
- Conducted employee training sessions related to safety protocols, equipment operation, and other job-related tasks.
- Prepared detailed reports for management review regarding production output, process improvements, cost savings initiatives.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Planned and developed new operation processes to innovate and stay competitive.
Manager
McDonald's
Troutman, NC
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Organized special events such as conferences or training sessions for employees.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Recruited and hired qualified candidates to fill open positions.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Education
High School Diploma -
Owen High School
Black Mountain, NC05.1994
Skills
- Package Inspection
- Report Writing Abilities
- Inventory Control
- CCTV Monitoring
Timeline
Asset Protection Associate
Walmart
02.2021 - 08.2023
Supervisor of Factory Operations
RPM Plastics
08.2015 - 03.2020
Manager
McDonald's
High School Diploma -
Owen High School