Summary
Overview
Work History
Education
Skills
Timeline
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Tina DuQuaine

Tina DuQuaine

Summary

Dynamic Executive Secretary with a proven track record at Legacy Office Centers, excelling in time management and exceptional organization. Enhanced executive productivity through efficient scheduling and correspondence handling. Demonstrated strong decision-making skills while maintaining confidentiality and fostering client relationships, ensuring seamless communication and operational excellence.

Overview

14
14
years of professional experience

Work History

Executive Secretary

Legacy Office Centers
05.2025 - 08.2025
  • Handled confidential information in professional manner.
  • Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Enhanced executive productivity by efficiently managing schedules and appointments.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Answered high volume of phone calls and email inquiries.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
  • Strengthened relationships with clients through attentive service and prompt issue resolution.
  • Liaised with IT department to resolve technical issues, minimizing downtime for executives.
  • Boosted executive productivity with efficient email management and prompt correspondence handling.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Updated and maintained confidential databases and records.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Screened personal and business calls and directed to appropriate party.

Sales Associate

South Texas Farm and Ranch
04.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Home Manager

Self-employeed
12.2017 - 07.2022
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
  • Oversaw meal planning and preparation, working closely with dietary staff to accommodate individual needs while promoting healthy eating habits among residents.
  • Maintained a safe and comfortable living environment for residents through rigorous property maintenance and inspections.
  • Managed financial aspects of the home, including budgeting, expense tracking, and vendor negotiations to optimize resources.

Bartender

Bar K
09.2014 - 06.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Collection Technician

A-Dependable Drug Testing
07.2011 - 12.2013
  • Collaborated on collection and dispute resolution issues.
  • Identified and discussed with management opportunities for improvements to procedures and internal controls.
  • Responded to requests for new or increased open account credit limits.
  • Monitored accounts receivable aging and worked with various areas to address business needs.
  • Maintained compliance with all federal and state regulations governing debt collection practices, ensuring ethical conduct at all times.
  • Streamlined collection processes, maintaining accurate records and updating database systems regularly.

Education

High School Diploma -

Pleasanton High School
Pleasanton, TX

Skills

  • Time management expertise
  • Advanced multitasking
  • File management
  • Guest relations
  • Scheduling
  • Strong decision-making
  • Exceptional organization
  • Spreadsheet creation
  • Database maintenance
  • Research
  • Budget monitoring
  • Administrative support
  • Customer service
  • Microsoft office
  • Mail management
  • Excel spreadsheets
  • Documentation and recordkeeping
  • Appointment setting
  • File maintenance
  • Decision-making
  • Call routing
  • Typing 30 words per minute

Timeline

Executive Secretary

Legacy Office Centers
05.2025 - 08.2025

Sales Associate

South Texas Farm and Ranch
04.2023 - 01.2024

Home Manager

Self-employeed
12.2017 - 07.2022

Bartender

Bar K
09.2014 - 06.2016

Collection Technician

A-Dependable Drug Testing
07.2011 - 12.2013

High School Diploma -

Pleasanton High School
Tina DuQuaine