Tina Edwards
Beaumont,TX
Summary
Dynamic office coordinator with proven expertise at Keurig Dr Pepper, Inc., excelling in schedule coordination and customer service. Recognized for enhancing productivity through effective office management and maintaining regulatory compliance. Adept at data entry and fostering strong team relationships, ensuring smooth operations and exceptional service delivery.
Overview
28
28
years of professional experience
Work History
Office Coordinator/Cashier
Keurig Dr Pepper, Inc.
06.1998 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between customers to manage office activities.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enter data for new customers and equipment. Make changes to existing accounts.
- Order and maintain office supplies.
- Order equipment and uniforms for employees.
- Key sales orders
- Orientate and help with onboarding process for new hires
- Encouraged customers to make additional purchases by highlighting current deals
Assistant Manager
Fast Lane
04.1997 - 08.1998
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Kept store clean and stocked to promote sales.
Education
No Degree - Mechanical Engineering
Southern University And A&M College
Baton Rouge, LAHamshire-Fannett High School
Hamshire, TX05-1991
Skills
- Schedule coordination
- Office administration
- Office management
- Customer service
- File organization
- Mail handling
- Bookkeeping
- Data entry
- Regulatory compliance
- Staff hiring
- Expense reporting
Timeline
Office Coordinator/Cashier
Keurig Dr Pepper, Inc.
06.1998 - Current
Assistant Manager
Fast Lane
04.1997 - 08.1998
No Degree - Mechanical Engineering
Southern University And A&M College
Hamshire-Fannett High School
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