Tina Fiorino
Fort Myers
Summary
- Accomplished Sales Manager offering 11 years of experience developing and maximizing Pre-Need Funeral sales. Diligent in building and retaining clients by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through relationship building. Organized and dependable at managing multiple priorities with a positive attitude.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Pre-Need Sales Manager
Baldwin Brothers Funeral & Cremation Society
10.2017 - Current
Sales Manager for the office of Baldwin Brothers Funeral & Cremation Society Pre-need funeral planning.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Skilled at working independently and collaboratively in a team environment.
Pre-Need Sales Manager
National Cremation Society
07.2012 - 01.2017
Sales Manager for office of National Cremation Society Pre-Need Funeral Planning. Won numerous State and National Sales Awards.
Education
No Degree -
Edison Community College
Naples, Fl 03.1987 - 05.1989
Skills
Business Skills and Volunteer Profile:
- Public Speaking and Singing addressing crowds of 50 to 1000
Organizational Skills as a leader and mentor with US Senators and the National Student Leadership Forums, state levels, national level and abroad
- Research, organizational and ministry skills gained through cross-cultural experiences abroad
- Extensive organizational and interpersonal communications gained through 4 years as logistical coordinator, The National Prayer Breakfast in Washington, DC
- Teaching in groups and personal coaching in business for many years
- Computer Skills: Microsoft Office 365, Logos7, Various CRMs
Entrepreneur Experience
Owner of Act-1 Entertainment, Professional Singer/Entertainer for 15+ years
Owner: Nightingale, an upscale Restaurant located in downtown Naples, Fl - Performed Live Entertainment
Owner Franchise / Partner of Prefab housing: "All American Homes", of Decatur, Indiana. Owned "Your Own Home", in Monroe Michigan. My company Built foundations, basements, add-ons, Designed Interiors, and sold 32 residential homes. Owned and staged Model Homes.
Consultant to Interior Designer for a 16 building private resort on the pacific coast of Costa Rica.
Timeline
Pre-Need Sales Manager
Baldwin Brothers Funeral & Cremation Society
10.2017 - Current
Pre-Need Sales Manager
National Cremation Society
07.2012 - 01.2017
No Degree -
Edison Community College
03.1987 - 05.1989
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