Tina Fischer
Waterville,MN
Summary
Customer focused and detail-oriented professional with substantial experience driving operational excellence and customer satisfaction by performing day-to-day tasks and delivering exceptional service. Instrumental in establishing business policies, optimizing inventory management, training and motivating personnel. Track record of anticipating needs, responding to customer queries, and resolving complex issues. Well versed in handling inbound calls, welcoming and assisting visitors, offering individualized support, and ensuring welcoming environment. Aptitude for handling confidential details with utmost discretion in adherence to policies and procedures. Skilled in providing quality care and education to children of various ages, meeting nutritional and safety needs, and fostering social and emotional growth. Talent for prioritizing and executing multiple tasks with maximum professionalism within remote environments. Proficient in Microsoft Office Suite and industry specific software.
Driven [Desired Position] with solid background in overseeing activities and ensuring compliance. Successfully maintained safe and orderly environment, fostering positive interactions. Demonstrated strong organizational skills and effective communication to support team goals.
Overview
30
30
years of professional experience
Work History
Monitor
Child Care and Nutrition
04.2024 - Current
- All child care providers that are a part of the food program have site visits (home visits) to make sure they are following proper food safety practices, meal preparation and overall compliance of the program requirements
- Documentation review: is where we check records like meal counts, food inventory logs, and participant eligibility forms to verify accuracy and adherence to program guidelines
- A meal needs to be observed by the monitor to make sure the entire meal process including food quality, portion sizes, serving techniques and visually seeing the children being served the meal
- Data analysis: reviewing data during a home visit so ensure all information is current and up to date
- Enter all required information in the computer and verify with the provider that everything entered is accurate
- Reporting and Corrective Action: identifying any non-compliance issues during a site/home visit, documenting the findings, recommending how to resolve the issue and sending that information to program administrators
- An open line of communication with the providers, site managers and regulatory agencies is key in making the visits go well
Nanny
Amber Swegles Family
05.2023 - 12.2023
- Engaged children in games, puzzles, and reading activities, fostering enriched environment
- Supporting children in various activities, including play, meals, snacks, hygiene routines, and socialization
- Interaction with children on age-appropriate level, understanding and adapting to individual needs and developmental stages
- Established lasting and professional relationships with families and children by encouraging open communication and delivering positive feedback
- Created positive and nurturing environment, fostering a sense of security and trust for children under care
- Maintained consistent sleeping, eating and school routines for children by monitoring schedules; contributed to overall well-being and development
- Met nutritional needs of children by preparing meals and snacks based on dietary guidelines
- Ensured safety for the children in my care by administering basic first-aid and medications
- Also trained in how to handle emergency situations
- Supported development of fine motor, gross motor, and cognitive skills in children by implementing a balanced approach to play time and screen time
Nanny
Taylor Hradek Family
02.2023 - 07.2023
- Engaged children in games, puzzles, and reading activities, fostering enriched environment
- Supporting children in various activities, including play, meals, snacks, hygiene routines, and socialization
- Interaction with children on age-appropriate level, understanding and adapting to individual needs and developmental stages
- Established lasting and professional relationships with families and children by encouraging open communication and delivering positive feedback
- Created positive and nurturing environment, fostering a sense of security and trust for children under care
- Maintained consistent sleeping, eating and school routines for children by monitoring schedules; contributed to overall well-being and development
- Met nutritional needs of children by preparing meals and snacks based on dietary guidelines
- Ensured safety for the children in my care by administering basic first-aid and medications
- Also trained in how to handle emergency situations
- Supported development of fine motor, gross motor, and cognitive skills in children by implementing a balanced approach to play time and screen time
Owner & Operator/ Licensed Child Care Provider
Tina's Child Care Service
01.1995 - 06.2020
- Drove operational excellence by efficiently managing operations, planning, rigorous scheduling, bookkeeping functions, and accounting
- Provide safety and care for 12 children ranging from 6 weeks to school age, contributing to well-being and development
- Monitored market conditions to set accurate product pricing, staying informed about emerging trends
- Promoted productive environment and timely task completion by training and motivating employees
- Established, optimized, and enforced business policies to maintain consistency across industry operations
- Addresses concerns by interacting with parents, identifying needs, and maintaining open lines of communication
- Ensured safe and compliant environment by maintaining strict compliance with regulations governing child care services
- Enhanced educational aspect of childcare by developing and implementing prekindergarten math and reading readiness concepts, along with social skills
Education
Associates Degree - AccounƟng
Normandale Community College
Bloomington, MNSkills
- Customer Service Management
- Issue Resolution
- Client Satisfaction & Retention
- Business Management
- Relationship Building
- Training
- Team Leadership & Development
- Spreadsheet
- Incident reporting
Timeline
Monitor
Child Care and Nutrition
04.2024 - Current
Nanny
Amber Swegles Family
05.2023 - 12.2023
Nanny
Taylor Hradek Family
02.2023 - 07.2023
Owner & Operator/ Licensed Child Care Provider
Tina's Child Care Service
01.1995 - 06.2020
Associates Degree - AccounƟng
Normandale Community College
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