Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Work History
Administrative Assistant Student Worker
Connecticut State Community College
08.2024 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to 10 client inquiries per day, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Substitute Student Transportation Worker
DATTCO
05.2023 - 12.2023
Participated in ongoing professional development opportunities to stay informed about best practices in student transportation services.
Communicated effectively with parents, teachers, and administrators regarding student transportation concerns and updates.
Maintained a clean, safe, and organized vehicle for comfortable 10-student transportation.
Streamlined communication with dispatchers regarding routing changes, delays, or other pertinent information affecting student transportation.
Collaborated with other school staff members to develop strategies for improving overall student transportation experiences.
Food Service Worker
EASTCONN
05.2021 - 05.2023
Facilitated collaborative team efforts within the cafeteria environment, working closely with fellow Food Service Workers and kitchen staff to ensure smooth operations.
Sanitized kitchen surfaces and washed food prep tools, utensils, and equipment.
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Demonstrated excellent time management skills by prioritizing tasks during peak service hours without sacrificing the quality of care provided to 270+ customers.
Participated in regular inventory checks, ensuring adequate stock levels were maintained without excessive waste or spoilage.
Delivery Driver /Assistant Manager
Dominos Pizza Inc.
06.2017 - 11.2022
Contributed to overall team success by consistently meeting daily delivery targets and goals maintaining perfect delivery status for 12 months.
Enhanced customer satisfaction with prompt and courteous service during deliveries.
Supervised day-to-day operations to meet performance, quality, and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Participated in ongoing training opportunities provided by the employer, enhancing skillset relevant to the role of Delivery Driver Assistant.
City Carrier
USPS, United States Postal Service
08.1999 - 05.2017
Planned and cased mail in sequence of delivery for designated routes.
Maintained safety standards while driving, resulting in zero accidents during my 17 years of service.
Navigated diverse weather conditions to deliver mail on time, demonstrating strong commitment to job responsibilities.
Collaborated with fellow carriers to ensure consistent service quality across the city.
Delivered priority mail with punctuality, meeting critical deadlines for both residential and commercial clients.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Education
Associate of Science - Business Administration
Connecticut State Community College
Danielson, CT
12-2024
Associate of Science - Accounting
Connecticut State Community College
Danielson, CT
12-2023
Trade School Diploma - Electrical
Harvard H Ellis RVTS
Danielson, CT
06.1989
Skills
File management
Verbal communication
Spreadsheet management
Customer service
Problem-solving
Meticulous attention to detail
Quickbooks
Microsoft Office
Bookkeeping
Timeline
Administrative Assistant Student Worker
Connecticut State Community College
08.2024 - Current
Substitute Student Transportation Worker
DATTCO
05.2023 - 12.2023
Food Service Worker
EASTCONN
05.2021 - 05.2023
Delivery Driver /Assistant Manager
Dominos Pizza Inc.
06.2017 - 11.2022
City Carrier
USPS, United States Postal Service
08.1999 - 05.2017
Associate of Science - Business Administration
Connecticut State Community College
Associate of Science - Accounting
Connecticut State Community College
Trade School Diploma - Electrical
Harvard H Ellis RVTS
Overview
25
25
years of professional experience
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