Tina Floersch

Lunds & Byerlys

08.2020 - Current

Daily reconciliation of cash drawers, preparing bank deposits, maintaining inventory levels in cash office safe. (audits, over/short reporting)
Reviewing sales data and creating financial reports to share with corporate and department heads. (breakdown of current year vs. last year and projected expectations over five departments)
Recruiting, interviewing and hiring employees and implementing a mentoring program to promote a positive experience. (ApplicantPro, HireRight, and our CARES team practices)
Preparing weekly work schedules for 52 employees according to skill sets and coverage needs and in compliance with current labor laws. (FT, PT modified, PT and minors across four designated areas)
Providing excellent customer service in all interactions, modeling desired behaviors and fostering a culture of continuous improvement. (leading not managing, succession planning)
Overseeing employee performance, utilizing store analytics to identify areas of improvement, increasing efficiency to maintaining productivity targets. (scan rates, VOC reports)
Boosting employee morale and reducing turnover by cultivating a positive work environment and providing regular feedback and recognition. (CARES team, celebration shout-outs)
Identify issues and determine solutions to continually enhance work environment as well as store operations. (weekly check-ins, documentation of issues, coaching, GROW)

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