Tina Flood
Hillsboro,OR
Summary
Professional with strong background in credit and collections, prepared to contribute effectively to financial operations. Proven ability to assess creditworthiness, manage collections, and mitigate risk. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in financial analysis, negotiations, and customer relations, with reputation for reliability and efficiency.
Overview
13
13
years of professional experience
Work History
Credit and Collections Analyst
RADIUS RECYCLING, INC.
11.2020 - Current
- Negotiated payment plans with delinquent customers, achieving successful repayment outcomes without legal intervention.
- Responded to customer inquiries and provided detailed account information.
- Researched billing errors and discrepancies to initiate corrective action.
- Minimized bad debt write-offs by conducting thorough credit investigations on new customers.
- Collaborated with sales teams to assess credit risk for potential customers while maintaining company growth goals.
- Maintained compliance with regulatory requirements in all aspects of the credit and collections function.
- Reduced delinquency rates with proactive monitoring of customer accounts and timely followups.
Credit Analyst
AUDIX CORPORATION
04.2019 - 11.2020
- Made decisions and recommendations about extending lines of credit.
- Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
- Attended credit-related training and conferences to stay informed about industry trends and developments.
- Conducting regular reviews of existing accounts and recommending appropriate actions.
- Enhanced customer relationships through effective communication, contributing to loyalty and retention.
- Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
- Maintained complete and accurate billing and accounts receivable records.
Accounting Specialist
BASTION SECURITY INC.
10.2017 - 04.2019
- Processed biweekly payroll using Paychex, maintaining accurate records, facilitating accuracy and punctuality.
- Prepared city and county property tax filings.
- Manage city business licenses ensuring timely renewals.
- Input financial data and produced reports using Salesforce and Accounting Seed.
- Supported month-end closing process by preparing journal entries and account reconciliations.
- Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
- Established effective communication channels with vendors and customers to resolve outstanding issues timely manner.
- Contacted customers to immediately find resolutions for escalated issues.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Handled accounts payable and receivable functions, ensuring timely payment processing and collection efforts.
Accounts Receivable Administrator
BIAMP SYSTEMS INC.
10.2012 - 04.2017
- Train colleagues on letter of credit documentation and processes.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Provided exceptional customer service by responding promptly to inquiries from both internal stakeholders and external clients concerning account status or payment-related matters.
- Facilitated timely payment from customers by providing detailed invoice information and addressing any concerns promptly.
- Reconciled accounts with large volume of transactions.
- Reduced days sales outstanding by implementing effective follow-up strategies for overdue invoices.
- Evaluated customer creditworthiness using various tools, including credit reports and financial statements analysis.
Education
BA - Finance & Accounting
SOUTHER NEW HAMPSHIRE UNIVERSITY
06-2026
AAS - Accounting
PORTLAND COMMUNITY COLLEGE
01.2015
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft Dynamics
- Salesforce
- QuickBooks
- Attention to detail
- Teamwork and collaboration
- Problem Solver
- Leadership
- Accounts receivable management
- Verbal and written communication
- Analytical thinking
- Credit risk assessment
- Financial statement review
- Negotiation and resolution
- Relationship building
Timeline
Credit and Collections Analyst
RADIUS RECYCLING, INC.
11.2020 - Current
Credit Analyst
AUDIX CORPORATION
04.2019 - 11.2020
Accounting Specialist
BASTION SECURITY INC.
10.2017 - 04.2019
Accounts Receivable Administrator
BIAMP SYSTEMS INC.
10.2012 - 04.2017
BA - Finance & Accounting
SOUTHER NEW HAMPSHIRE UNIVERSITY
AAS - Accounting
PORTLAND COMMUNITY COLLEGE
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