Tina Foos

• Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
• Directed dispatching, routing, and tracking of 6 fleet vehicles.
• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
• Processed invoices and payments for dispatched orders to provide proof of transaction.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Managed installation logistics for large-scale projects, leading to successful completion within budget constraints.
• Negotiated favorable contracts with vendors for materials and services, achieving cost savings without compromising quality.

● Receives, logs, and prioritizes incoming emergency and non-emergency
calls for service.
● Provides assistance, information, and/or instructions to callers, direct
and transfer calls to other agencies.
● Dispatch and maintain communication with police, fire, county and/of
emergency medical service personnel; monitors the location and status of
field personnel.
● Responds to inquiries from emergency response personnel; provides
directions to the incident scenes; logs the arrival time of responder
and/or aid apparatus.
● Coordinates response activities with outside agencies, public works
personnel, search and rescue services, coroners, towing companies, and/or
other relevant parties.
● Receives and responds to information from alarm companies regarding
commercial and residential properties; dispatches appropriate response
personnel.
● Researches and provides information to law enforcement personnel
regarding persons, and vehicles, criminal history, warrants, protection
orders, and/or stolen property.
● Masters Degree in Communications

● Receives, logs, and prioritizes incoming emergency and non-emergency
calls for service.
● Provides assistance, information, and/or instructions to callers, direct
and transfer calls to other agencies.
● Dispatch and maintain communication with police, fire, county and/of
emergency medical service personnel; monitors the location and status of
field personnel.
● Responds to inquiries from emergency response personnel; provides
directions to the incident scenes; logs the arrival time of responder
and/or aid apparatus.
● Coordinates response activities with outside agencies, public works
personnel, search and rescue services, coroners, towing companies, and/or
other relevant parties.
● Receives and responds to information from alarm companies regarding
commercial and residential properties; dispatches appropriate response
personnel.
● Researches and provides information to law enforcement personnel
regarding persons, and vehicles, criminal history, warrants, protection
orders, and/or stolen property.
● Masters Degree in Communications

• Developed and maintained courteous and effective working relationships.
• Proved successful working within tight deadlines and a fast-paced environment.
• Strengthened communication skills through regular interactions with others.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.
• Organized and detail-oriented with a strong work ethic.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.
• Passionate about learning and committed to continual improvement.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.