Summary
Overview
Work History
Education
Skills
Timeline
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Tina Fullick

Sulphur,LA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly with excellent interpersonal communication strengths. Solid experience high demands with diligent and well-organized mentality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Barista

108 Nutrition
03.2022 - 12.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.

Department Manager

Walmart
10.2017 - 07.2021
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced operational costs through effective budget management and resource allocation.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.

Floor Associate

Sam's Club
03.2012 - 08.2016
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
  • Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.
  • Collaborated with fellow associates to achieve daily sales goals, contributing to the store''s overall success.
  • Processed transactions efficiently at checkout, ensuring accurate pricing and promoting a positive image of the store brand.
  • Handled customer returns and exchanges professionally, maintaining customer loyalty and satisfaction.
  • Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
  • Offered valuable feedback during staff training sessions based on personal experience working with customers.
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Provided exceptional customer service during high-traffic periods by managing lines effectively and maintaining a calm demeanor under pressure.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Education

High School Diploma -

Gulfport High School
Gulfport, MS
05.2010

Skills

  • Cash Handling
  • Soft Selling
  • Table Bussing
  • POS Systems
  • Up-Selling
  • Beverage Preparation
  • Menu Memorization
  • Ordering Procedures
  • Opening and Closing Duties
  • Sales Expertise
  • Professional Demeanor
  • Hospitality Service Expertise
  • Friendly and Outgoing

Timeline

Barista

108 Nutrition
03.2022 - 12.2023

Department Manager

Walmart
10.2017 - 07.2021

Floor Associate

Sam's Club
03.2012 - 08.2016

High School Diploma -

Gulfport High School

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Tina Fullick