TINA GAYNOR

• Maintained clean dining areas, and complied with all health regulations.

Deliver orders efficiently while ensuring presentation and quality standards.

• Trained new servers and supported the team during busy hours.

Provided attentive service to up to 13 tables per shift.

• Upsold specials and drinks, increasing the average ticket size by 20%.

• Take food and beverage orders accurately, and enter them into the POS system.

• Handle customer inquiries, complaints, and special requests professionally.

• Assist with table resets, cleaning, and closing duties.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.