Summary
Overview
Work History
Education
Skills
Enjoy family and friends
Timeline
Generic

Tina Gehrt

Camp Grove,IL

Summary

Proven leader with a track record of enhancing operational efficiency and customer satisfaction at High Voltage Tap House. Skilled in inventory management and employee coaching, I excel in creating positive work environments and fostering team collaboration. Achieved significant waste reduction and improved service standards, demonstrating strong problem-solving and interpersonal abilities.

Overview

11
11
years of professional experience

Work History

Bartender Shift Manager

High Voltage Tap House
03.2023 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
  • Set up bar for operation, obtained cash bank, and stocked service bar.

Certified Nursing Assistant

Private Home Care
02.2015 - 04.2023
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Advocated for patient rights and needs, ensuring respectful and ethical care.
  • Increased patient engagement by organizing recreational and therapeutic activities.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.

Manager of Gas Station

American Liquor and Food Store
02.2014 - 07.2017
  • Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
  • Improved overall store performance with proactive maintenance of gas pumps and equipment.
  • Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
  • Conducted regular inspections of facilities to proactively identify potential hazards or repair needs.
  • Ensured compliance with all relevant regulations by staying current on industry standards and implementing required changes promptly as needed.
  • Provided exceptional customer service, resolving issues quickly and efficiently to maintain loyalty.
  • Enhanced customer satisfaction by implementing efficient service protocols and staff training.
  • Implemented safety procedures to ensure a safe working environment for employees and customers.
  • Maintained accurate financial records, enabling timely reporting and informed decisionmaking.
  • Reduced operational costs through effective inventory management and streamlined processes.
  • Coordinated routine maintenance tasks, ensuring uninterrupted operations at the station.
  • Oversaw staff recruitment and training processes, building a skilled workforce capable of handling diverse responsibilities effectively.
  • Evaluated sales data to identify trends and adjust product offerings accordingly, driving continuous improvement in revenues.
  • Led team meetings fostering open dialogue about concerns or suggestions resulting in improved operational efficiency.
  • Collaborated with vendors to negotiate better pricing, resulting in increased profit margins.
  • Optimized employee scheduling, balancing workload while maintaining excellent service levels.
  • Boosted employee morale by fostering a supportive work culture and recognizing outstanding performance regularly.
  • Strengthened relationships with local businesses through community engagement initiatives promoting mutually beneficial partnerships.

Education

Dental Assisting

Midwest Technical Institute - East Peoria
East Peoria, IL
11.2017

Skills

  • Cleanliness standards
  • Upselling strategies
  • POS System Operation
  • Ordering Supplies
  • Scheduling Staff
  • Waste Reduction
  • Health and safety
  • Employee Coaching
  • Promotions and Events
  • Customer Service
  • Cash Register Operation
  • Suggestive Selling
  • Inventory
  • Basic accounting
  • New Hire Training
  • Liquor, beer, and wine knowledge
  • Highly reliable

Enjoy family and friends

Gathering having a cookout and social time

Timeline

Bartender Shift Manager

High Voltage Tap House
03.2023 - Current

Certified Nursing Assistant

Private Home Care
02.2015 - 04.2023

Manager of Gas Station

American Liquor and Food Store
02.2014 - 07.2017

Dental Assisting

Midwest Technical Institute - East Peoria

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Tina Gehrt