Tina Gottfried
Social Work
Missoula,MT
Summary
- Background in management, leadership, teamwork, supervision, mentoring
- Excellent people, communication and listening skills
- 20 years experience working with persons with disabilities, minorities, and diverse populations
- Highly recommended self starter, responsible, determined, reliable, and thorough
Overview
28
28
years of professional experience
Work History
Caregiver / DSP 1:1
Acumen Fiscal Agent
06.2018 - 03.2024
- Collaborated with team members to develop personalized care plan for client, resulting in tailored support and improved wellbeing.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Coordinated closely with family member regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Job Coach / DSP
Opportunity Resources, Inc.
06.2016 - 06.2018
- Assisted clients in overcoming barriers to employment by addressing issues such as lack of experience or gaps in work history through effective strategizing.
- Guided clients through career transitions by identifying transferable skills and aligning them with new opportunities.
- Collaborated with local employers to develop a strong understanding of current hiring needs, ensuring accurate recommendations for clients.
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
Personnel Manager, Grocery Merchandiser, Cashier
Town Pump Incorporated
06.2013 - 06.2016
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Manager
South Ave Market / Schmidt Co, Inc.
06.1998 - 06.2013
- Overall running and administrative duties of locally owned extended convenient/grocery store.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Reduced employee turnover rates with proactive retention initiatives, regular performance reviews, and targeted professional development opportunities.
Program Coordinator
Women's Opportunity And Resource Development, Inc.
06.1996 - 06.2001
- Overall management and coordination of non-profit grant funded program to include; case management, supervision, mentor, trainer, advocate, public speaking and workshops.
- Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
- Assisted with grant writing and fundraising efforts to secure funding and sustain program long-term.
Education
Bachelor of Arts - Social Work
University of Montana
Missoula, MT 05.2001 -
High School Diploma -
St. Ignatius High School
Saint Ignatius, MT 05.2001 -
References
Kelsey Ahern 406-303-0849
Ally Gue 717-874-8676
Josilyn Ovenell 406-531-4954
Tyzer Clark 406-207-4271
Timeline
Caregiver / DSP 1:1
Acumen Fiscal Agent
06.2018 - 03.2024
Job Coach / DSP
Opportunity Resources, Inc.
06.2016 - 06.2018
Personnel Manager, Grocery Merchandiser, Cashier
Town Pump Incorporated
06.2013 - 06.2016
Bachelor of Arts - Social Work
University of Montana
05.2001 -
High School Diploma -
St. Ignatius High School
05.2001 -
Manager
South Ave Market / Schmidt Co, Inc.
06.1998 - 06.2013
Program Coordinator
Women's Opportunity And Resource Development, Inc.
06.1996 - 06.2001
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