Tina Graves
FRISCO
Summary
Experienced skin care specialist with a strong background in comprehensive skin therapy and medical assisting. Proven ability to enhance patient satisfaction through effective communication and adherence to regulatory standards. Demonstrated success in managing business and medical office operations while maintaining a calm demeanor in high-pressure environments.
Overview
30
30
years of professional experience
Work History
Owner/Event Planner
Glowing Galas, LLC.
Frisco
03.2024 - Current
- Coordinated vendor relationships to ensure timely delivery of services and products.
- Developed marketing materials to promote upcoming events and engage clients.
- Oversaw event logistics, including setup, breakdown, and guest management.
- Oversaw budgeting and financial management.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Director of Client Services
Cotton Wealth Management
Dallas
04.2023 - 04.2024
- Managed client relationships and ensured satisfaction with wealth management services.
- Coordinated communication between clients and financial advisors for effective service.
- Provided guidance on compliance standards for client interactions and documentation.
- Managed organization's daily operations.
- Cultivated relationships with clients by providing superior customer service.
Director of Client Services/Office Manager
Optima Wealth Management
Frisco
10.2020 - 04.2023
- Led client onboarding processes to enhance service delivery and client satisfaction.
- Coordinated client meetings and presentations to address service needs and updates.
- Managed client inquiries and resolved issues swiftly to uphold service standards.
- Managed organization's daily operations.
Medical Assistant
Family Practice of Dublin
Dublin
03.1998 - 09.2004
- Provided support during procedures and assisted healthcare providers as needed.
- Educated patients on treatment plans and medication instructions clearly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Collected samples from patients for laboratory testing purposes.
Medical Assistant
Dr. Sanford Wolfe, DO Rheumatology
Dayton
02.1992 - 06.1998
- Educated patients on treatment plans and medication instructions clearly.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Education
Esthetics - Skin Care
Boss Beauty Academy
Dallas, TXLaser Certification - Laser Technician
National Laser Institute
Dallas, Texas10-2020
Medical Assistant Diploma - Medical Assistant
RETS Tech Center
Dayton, Ohio01-1993
Some College (No Degree) - Nursing Education
Sinclair Community College
Dayton, OHSkills
- Skin analysis
- Microdermabrasion
- Facial massage techniques
- Waxing
- High-frequency machine use and Skin tightening techniques
- Client consultation
- Vital signs monitoring
- Injection administration
- Venipuncture techniques
- Client relationship management
- Inventory management
- Maintaining confidentiality
- Event logistics
- Customer relationship management
Affiliations
COMMUNITY INVOLVEMENT
Vice President, Ways and Means, Cheer Board | Lovejoy Independent School District ( 2017-2020)
PTA Member, Fundraising Chair | Lovejoy Independent School District (2015-2020)
References
References available upon request.
Timeline
Owner/Event Planner
Glowing Galas, LLC.
03.2024 - Current
Director of Client Services
Cotton Wealth Management
04.2023 - 04.2024
Director of Client Services/Office Manager
Optima Wealth Management
10.2020 - 04.2023
Medical Assistant
Family Practice of Dublin
03.1998 - 09.2004
Medical Assistant
Dr. Sanford Wolfe, DO Rheumatology
02.1992 - 06.1998
Esthetics - Skin Care
Boss Beauty Academy
Laser Certification - Laser Technician
National Laser Institute
Medical Assistant Diploma - Medical Assistant
RETS Tech Center
Some College (No Degree) - Nursing Education
Sinclair Community College
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