Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Graziani

Schererville,Indiana

Summary

Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Flexible and open minded.

Overview

31
31
years of professional experience

Work History

Office Manager

The Metropolitan Club
08.2000 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records. Accounts Receivable, Accounts Payable, Payroll and new hire onboarding.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Provided exceptional member service when addressing customer inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling account transactions regularly to ensure balanced budgets.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry and Monthly forecasting.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Oversaw budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Club Accountant

The Plaza Club
07.1996 - 08.2000
  • Maintained compliance with federal, state, and local tax regulations through diligent recordkeeping and timely filings.
  • Collaborated with external auditors to facilitate smooth annual audits, resulting in clean audit opinions.
  • Ensured timely payment of bills and invoices by managing accounts payable and receivable functions.
  • Supported the development of long-term financial plans, aligning with club goals and objectives.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Collected and reported monthly expense variances and explanations.
  • Diminished outstanding debts by analyzing accounts for issues.

Server

Balmoral Woods Country Club
05.1993 - 05.1996
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor of Science - Accounting

Eastern Illinois University
Charleston, IL
05.1996

Skills

  • Customer Service

  • Financial Reporting

  • Decision-Making

  • Organizational Skills

  • Excellent multi-tasking ability

  • Payroll and budgeting

  • Account Reconciliation

  • Credit and collections

  • Relationship Building

  • Operations Management

  • Conflict Management

Timeline

Office Manager

The Metropolitan Club
08.2000 - Current

Club Accountant

The Plaza Club
07.1996 - 08.2000

Server

Balmoral Woods Country Club
05.1993 - 05.1996

Bachelor of Science - Accounting

Eastern Illinois University

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Tina Graziani