Tina M. Graziano-Stogner

Seasoned Executive Assistant and Sales Agent with a proven track record at Aflac, Inc., showcasing advanced knowledge in health and life insurance and exceptional organizational skills. Excelled in developing long-term client relationships and creating the first procedural manual, demonstrating critical thinking and effective communication. Expert in MS Office and Adobe Design Suite, ensuring high-quality administrative support and client service.

• Collaborated with sales agents to ensure smooth workflow and efficient organization operations.
• Accountable for all operations of busy office, including customer assistance, claims processing, account management, and generating reports.
• Consistently received positive feedback from clients and created repeat business by developing long-term relationships with customers.
• Improved office organization by compiling quarterly sales reports, maintaining claims reports.
• Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents.
• Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
• Delivered professional sales presentations to businesses offering supplemental insurance products.