Tina Greenlaw
Madison,ME
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Family Dollar
Madison, Maine
06.2021 - 07.2025
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on store policies and customer service standards.
- Coordinated inventory management and stock replenishment processes.
- Oversaw visual merchandising to enhance product displays throughout the store.
- Engaged with customers to resolve issues and improve shopping experiences.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Ensured compliance with all safety regulations throughout the store premises.
- Maintained a safe working environment by enforcing safety regulations.
- Delegated work to staff, setting priorities and goals.
Education
Associate of Applied Science - Business Accountancy
Kennebec Valley Community College
Fairfield, ME05-2018
Associate of Applied Science - Marketing Management
Kennebec Valley Community College
Fairfield, ME05-2017
Skills
- Visual merchandising
- Customer engagement
- Customer relationship management
- Team supervision
- Conflict resolution
- Employee training
- Problem solving
- Decision making
- Organization and time management
- Problem-solving
- Relationship building
- Customer service
- Multitasking Abilities
References
References available upon request.
Timeline
Assistant Store Manager
Family Dollar
06.2021 - 07.2025
Associate of Applied Science - Business Accountancy
Kennebec Valley Community College
Associate of Applied Science - Marketing Management
Kennebec Valley Community College
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