Tina Gregory
Martinsburg,WV
Summary
I am a hard worker, I follow all of the rules, I am good would computers, cash registers and stocking shelves. I am committed to everything that I do. I work great with people and I am good at communicating with customers.
Professional laborer with hands-on experience and readiness for demanding tasks. Skilled in operating machinery, handling materials, and maintaining safety standards. Strong focus on teamwork and adaptability to changing work conditions. Reliable and results-driven, with keen ability to support team objectives and productivity.
Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Laborer
Spherion Staffing
05.2021 - 11.2022
- To put product on the Convery belt and to throw trash away and clean up
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Laborer
Manpower
03.2021 - 11.2022
- To put stuff on skids to be ready to shipped out to customers
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Cashier, and Customer Service Desk
Big Lots
01.2020 - 06.2021
- To check people out and bag their stuff up, and to work the customer service desk by directing them to the right department, answering their questions or problems that they might be having
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Laborer
Qualified Staffing
05.2019 - 12.2019
- To stock stuff on skids to get orders ready to ship out
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Bakery, Customer Service Desk
Giant
02.2017 - 07.2018
- To complete orders, decorate pantries, and stock the shelves and work at the customer service desk, by directing phone calls to right department and answering any questions or problems that they might be having
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Call Center
Walmart
01.2016 - 01.2018
- Had to answer peoples questions, direct phone calls, help them with problems that they might be having, and direct them to the right department or place if I couldn't help them with a problem or question
- Managed high-volume call center environment, handling inbound and outbound calls professionally and efficiently.
- Boosted call center performance, consistently meeting or exceeding daily call volume targets.
- Enhanced call center performance by providing excellent customer service and consistently meeting performance metrics.
- Supported call center initiatives and campaigns by participating in outbound calling activities, ensuring successful project completion.
- Assisted in the implementation of new software systems, streamlining workflows and improving overall efficiency within the call center.
- Worked in call center environment handling manual and automatically dialed outbound calls.
Cashier
Dollar General
01.2014 - 12.2016
- Had to check people, and stock shelves
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Cashier, and Customer Service Desk
Walmart
01.2004 - 12.2006
- To check people out and to bag their groceries and work at the customer service desk I also worked the customer service desk answering phone calls, directing them to the right department, and helping them with any issues that they might be facing
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
ASSOCIATES -
university of phoenix
phoenix, Arizona06.2013
BACHELORS NOT FINISHED -
Walden University
03.2025
TEACHERS AIDE DIPLOMA -
PENN FOSTER
SCRANTON, PA01.2009
HIGH SCHOOL DIPLOMA -
PENN FOSTER
SCRANTON, PA01.2008
Skills
- Computers
- Cash registers
- Learning
- Hard worker
- Follow the rules
- Spread sheets
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Time management
- Job site cleanup
- Customer service
- Job site safety
- Material handling
- Repetitive work
- Hand-eye coordination
- Team collaboration
- Clean driving record
- Complex Problem-solving
- Team player
Timeline
Laborer
Spherion Staffing
05.2021 - 11.2022
Laborer
Manpower
03.2021 - 11.2022
Cashier, and Customer Service Desk
Big Lots
01.2020 - 06.2021
Laborer
Qualified Staffing
05.2019 - 12.2019
Bakery, Customer Service Desk
Giant
02.2017 - 07.2018
Call Center
Walmart
01.2016 - 01.2018
Cashier
Dollar General
01.2014 - 12.2016
Cashier, and Customer Service Desk
Walmart
01.2004 - 12.2006
BACHELORS NOT FINISHED -
Walden University
TEACHERS AIDE DIPLOMA -
PENN FOSTER
HIGH SCHOOL DIPLOMA -
PENN FOSTER
ASSOCIATES -
university of phoenix
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