Tina Hackett
Newfield,NY
Summary
Self-motivated, detail oriented professional of experience seeking a position to utilize problem-solving and implementing objective decision making. Maintains positive attitude while developing and maintaining effective relationships with others.
Overview
14
14
years of professional experience
Work History
Accounts Payable and Payroll Officer
Novarr-Mackesie Property Management
10.2021 - Current
- Managed accurate and timely processing of over 200 invoices per month.
- Partnered with finance team to complete month-end accruals and account reconciliations.
- Input all relevant transactions and supervised properly within accounting system.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Completed weekly payroll for company employees.
- Prepared vendor invoices and processed incoming payments.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database
- Maintained good working relationships with vendors and resolved disputes.
Executive VIP/Assistant Manager
Tompkins Employee's Federal Credit Union
10.2015 - 09.2021
- Ensure financial statements comply with internal policy and external regulations
- Entered details such as payments, account information and call logs into out computer system for 25 to 50 members daily.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.
- Successfully and accurately reconciled corporate accounts weekly, monthly and quarterly.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Staff Account Generalist
Tompkins Trust Company
10.2013 - 09.2015
- Completed monthly, quarterly and annual bank reconciliations for 4 banks; Tompkins Trust Company, Tompkins Bank of Castle, Tompkins Mahopac Bank and Tompkins VIST Bank
- Executed accounts receivable reporting enhancements and reconciliation procedures.
- Successfully addressed and resolved non-routine, complex and unexpected variances.
- Verified details of transactions, including funds received and total account balances.
- Balanced batch summary reports for verification and approval.
- Maintained energy and enthusiasm in fast-paced environment
Customer Service Representative
Tompkins Trust Company
07.2012 - 09.2013
- Opened new customer accounts, including checking, savings and lines of credit.
- Provided primary customer support to internal and external customers.
- Performed daily maintenance of loan applicant database.
- Educated customers on variety of loan products and available credit options.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Customer Service Representative/Teller
Tioga State Bank
06.2008 - 07.2012
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Balanced daily cash deposits and bank vault inventory with zero error rate
- Trained employees to ensure consistent and accurate outcomes
- Evaluated account and service histories to identify trends, using data to mitigate future issues
- Delivered prompt, accurate and excellent customer service
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Liberty Jr. & Sr. High School
Liberty, PA06.1995
Some College (No Degree) - Accounting And Finance
Center of Financial Training
Ithaca, NYSkills
- General Accounting
- Resolving Payroll Problems
- Planning
- Professional Development
- Monthly Forecasting
- Financial Metrics
- Administration
- Goal-oriented
- Financial reporting
- Attention To Detail
- Excellent time management
- Strong work ethic
Timeline
Accounts Payable and Payroll Officer
Novarr-Mackesie Property Management
10.2021 - Current
Executive VIP/Assistant Manager
Tompkins Employee's Federal Credit Union
10.2015 - 09.2021
Staff Account Generalist
Tompkins Trust Company
10.2013 - 09.2015
Customer Service Representative
Tompkins Trust Company
07.2012 - 09.2013
Customer Service Representative/Teller
Tioga State Bank
06.2008 - 07.2012
High School Diploma -
Liberty Jr. & Sr. High School
Some College (No Degree) - Accounting And Finance
Center of Financial Training
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