Tina HALL
Harrison,MI
Summary
Efficient and personable Escrow Officer with 20 years of experience making complex real estate transactions seamless for buyers, sellers and colleagues. Customer-focused and disciplined detail person with exceptional proficiency at coordinating multiple transactions simultaneously and accurately. Team player with history of smooth closings and repeat customers.
Successful at putting together closing paperwork, evaluating information and documenting actions. Knowledgeable about researching and resolving problems. Completes high-quality work in fast-paced settings.
Overview
33
33
years of professional experience
Work History
Escrow Officer
Cislo Titlw Company
Grand Blanc, Michigan
01.2010 - 12.2023
- Served as an intermediary between buyers, sellers and lenders during real estate closings.
- Reviewed and verified documents to ensure compliance with laws, regulations, and contractual provisions.
- Prepared escrow instructions for title companies or attorneys regarding the purchase of real estate properties.
- Balance and disbursed checks and payoffs according to Settlement Statement
- Assisted clients with clearing title, correcting title and researching payoffs and issues.
- Notary public for over 30 years
Owner/ Manager/ Trainer
MITTEN PROCESS SERVING COMPANY
Mt Morris, MI
01.2018 - 12.2021
- Oversaw budgeting and financial management.
- Collaborated with other owners on joint ventures and shared resources.
- Ensured compliance with applicable laws and regulations related to business operations.
- Trained Process Server to deliver legal documents to individuals and businesses, with safety and respect
- Managed 16 servers over the State of Michigan, and personally served papers
- Grew businesses from 1 law firm to 13 within 1 year. Exceeding client expectations.
Manger and Client Services
ALLEN & HOPE AND ASSOCIATES
Burton, MI
07.1990 - 01.2010
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of Court ordered legal documents
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Served legal documents to individuals and businesses
- Managed 30 process servers and Genesee County civil deputy Sheriffs.
- Developed technology to electronically communicate with clients, and Process servers, increasing productivity and faster service by 65%
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Education
Associates - Business Management And Accounting
Detroit College of Business
Rochester Michigan06-1993
Skills
- Escrow management
- Document verification
- Title research
- Compliance auditing
- Accounting and finance
- Balancing large accounts
- Notary Public exp 2027
- Effective communicator
- Work well independently
- Ability to multi task and meet deadlines
- Fast typing and 10 key adding machine skills
- Regulatory compliance
- Client communication
- Vendor negotiation
- Customer service
- Conflict resolution
- Time management
- Attention to detail
- Training and development
- Title document review
- Lender relations
- Loan document package preparation
Timeline
Owner/ Manager/ Trainer
MITTEN PROCESS SERVING COMPANY
01.2018 - 12.2021
Escrow Officer
Cislo Titlw Company
01.2010 - 12.2023
Manger and Client Services
ALLEN & HOPE AND ASSOCIATES
07.1990 - 01.2010
Associates - Business Management And Accounting
Detroit College of Business
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