Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable and dependable.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Appointment & Transportation Coordinator/CNA
Wesley Residence Assisted Living
03.2012 - 02.2024
Coordinated 10-20 complex transportation projects weekly, effectively allocating resources and staff to ensure successful outcomes.
Maintained compliance with all relevant regulations by regularly reviewing policies and procedures for transportation department
Enhanced communication between drivers, dispatchers, and customers by implementing centralized information system.
Coordinated all appointments for yearly medical, dental, and eye exams for all 45 residents. Have all medical lists up to date and profile referrals ready for appointments and annual assessments.
Provided timely transportation of diverse clients to healthcare facilities.
Managing residents appointments and transportation as needed for all emergencies.
Maintained all insurance information yearly for all resident, due to, insurance changes every January. Helped resident with insurance questions and getting better care.
Certified Nursing Assistant
Wesley Residence Assisted Living
03.2012 - 02.2024
Worked for 12 years with Elderly, Disabled, and Mental Health. Cared for 45 residents.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Built rapport with patients and families, providing emotional support during difficult times.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Administered scheduled medications daily and PRN's medications as needed. Provided TX treatments as scheduled daily.
Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
Ordered residents Prosthetic and Orthopedic supplies. Listened to resident concerns to help them gain more independence with their daily living.
Was Lead CNA for two years than started new position for company in 2014 as Appointment & Transportation Coordinator.
Multi-tasked all departments as needed.
Certified Nursing Assistant
Wesley Residence Assisted Living For The Elderly
03.2001 - 03.2012
Worked for 12 years with Geriatric and Disabled residents in a family owned company.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Administered scheduled daily medications and PRNs as needed. Gave scheduled TX treatments daily and PRNs as needed.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
Answered phone and directed to staff and departments that can help them.
Multi-tasked daily in all departments as needed.
Education
High School Diploma -
Denfeld High School
Duluth, MN
06.1985
Skills
Assisting residents with daily cares to help them to be more self-sufficient in their daily lives
Medical Records Management
Provide scheduled medications daily and TX treatments as needed
Managing care plans hourly
Transportation Scheduling
Coordinating schedules
Managing appointments
Safety standards
Maintaining privacy
Verbal communication skills
Multi-tasking as needed
Typing, telephone multi-lines, and computer skills proficient
Certification
Certified Nursing Assistant- Wisconsin Indian Head Technical Institute in 2000. Still remains active.
Timeline
Appointment & Transportation Coordinator/CNA
Wesley Residence Assisted Living
03.2012 - 02.2024
Certified Nursing Assistant
Wesley Residence Assisted Living
03.2012 - 02.2024
Certified Nursing Assistant
Wesley Residence Assisted Living For The Elderly
03.2001 - 03.2012
High School Diploma -
Denfeld High School
Certified Nursing Assistant- Wisconsin Indian Head Technical Institute in 2000. Still remains active.
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