Tina Handley
Joliet,IL
Summary
Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Child Caregiver
Jame Moran
Homer Glen, IL
08.2018 - 05.2024
- Supervised meal times to ensure proper nutrition and hydration.
- Assisted with meal preparation and clean up after meals.
- Promoted healthy habits such as hand washing, social distancing.
- Helped toddlers transition into pre-school settings through supportive guidance.
- Organized age-appropriate activities such as arts and crafts, games and educational lessons.
- Ensured that toys, furniture and equipment are clean and sanitized regularly.
- Managed multiple tasks simultaneously while remaining calm under pressure.
- Engaged in conversations with young children to help them develop verbal communication skills.
- Provided emotional support when needed during periods of distress or anxiety.
- Encouraged children to express themselves through creative outlets such as music or art.
- Assisted with the development of motor skills by playing outdoor sports and physical activities.
- Communicated with parents about daily activities and any concerning behaviors.
- Assisted children in development of social, communication and problem-solving skills.
Assistant Manager/server
Cherry Tree
Crown Point, IN
02.2014 - 09.2018
- Managed customer service inquiries and complaints in a timely manner.
- Created reports on sales trends, inventory levels, and financial data.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Maintained up-to-date knowledge of company products and services.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Some College (No Degree) - Computers and Business applications
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZSkills
- Schedule Management
- Filing System Management
- Expense Tracking
- Document Preparation
- Call handling
- Supply Restocking
- Customer Relations
- Meticulous attention to detail
- Word Processing
- Proofreading
- Document processing
- Data transcription
- Data Entry
- Effective customer upselling
Timeline
Child Caregiver
Jame Moran
08.2018 - 05.2024
Assistant Manager/server
Cherry Tree
02.2014 - 09.2018
Some College (No Degree) - Computers and Business applications
Maricopa Community Colleges - Estrella Mountain Community College
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