Tina Hemmingson
Humboldt,South Dakota
Summary
Results-oriented professional dedicated to enhancing customer experience and service standards. Proven success in expanding clientele through innovative promotional strategies and meticulous oversight. Recognized for exceptional communication and collaboration skills, consistently contributing to organizational goals. Committed to ongoing professional development and delivering high-quality results.
Overview
8
8
years of professional experience
Work History
Bar Manager
The Garage Bar & Casino
Sioux Falls, SD
08.2020 - Current
- Work in close collaboration with team members to ensure customers received high-quality service.
- Pour wine and beer for patrons.
- Oversee inventory and ordered ingredients to restock freezers, fridges and pantry.
- Negotiate purchase agreements with vendors to obtain best pricing on supplies.
- Consistently maintaine high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Complie with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
- Maintaine detailed inventory of bar supplies and stocked work areas.
- Reconcile daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Order and maintain an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Monitore cash intake to reduce discrepancies.
- Resolve escalated customer complaints to maximize satisfaction and loyalty.
- Enforce safety regulations and ensure proper sanitation practices are followed by all employees.
- Assist with planning special events such as wine tastings, Birthday & Retirement parties, benefits and Poker runs.
- Check with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Delegate work to staff, set priorities and goals.
- Maintain accurate records of beer inventory and purchases for budgeting purposes.
Direct Support Professional
Lifescapes
Sioux Falls, SD
08.2016 - 03.2020
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Transported clients to doctor's appointments and errands.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Consulted with client care team to continually update care plans.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Monitored client's well-being, safety and comfort under physician direction.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Assisted individuals in development of social skills to become integrated in community.
- Facilitated social interactions between participants and their peers in the community.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Education
High School Diploma -
Rock Valley High School
Rock Valley, IA05-1996
Skills
- Inventory management
- Supply ordering
- Cash handling
- Product ordering knowledge
- Outgoing personality
- Problem-solving
- Verbal and written communication
- Customer service
- Efficient Learner
- Interpersonal Skills
- Reliable Team Member
- Commitment to Excellence
Timeline
Bar Manager
The Garage Bar & Casino
08.2020 - Current
Direct Support Professional
Lifescapes
08.2016 - 03.2020
High School Diploma -
Rock Valley High School
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