Tina Herbst

Work History

Pharmacist-In-Charge

Med Care Pharmacy / CVS Health

Florence, KY

04.2012 - 12.2023

Oversaw the training program for newly hired pharmacists and technicians.
Administered vaccines to immunize patients against communicable diseases.
Maintained records of all prescriptions filled and prepared reports as required by law or regulation.
Developed policies and procedures related to pharmacy operations to ensure compliance with federal and state regulations.
Checked medication orders against appropriate standards of care and recommended therapy changes to treating physicians and facility staff.
Participated in professional continuing education activities in order to remain current on new developments in the field of pharmacy practice.
Performed quality assurance reviews on prescription orders before they were filled by technicians.
Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
Generated daily and monthly operational reports concerning medication usage trends at facility level.
Oversaw and verified work of up to 146 pharmacy staff members to maintain optimum quality controls.
Provided consultation services to physicians and other healthcare professionals regarding drug interactions, contraindications, side effects, dosage forms, and storage requirements.
Educated staff on regulatory changes, drug recalls and investigational studies.
Prepared medications based on physician orders.
Achieved optimum staff performance through proactive management and monitoring of daily activities.
Conducted regular staff meetings to review changes in medication protocols and discuss potential drug therapy problems.
Conducted staff meetings of the technician staff and operational colleagues to share information including human resource related topics.
Managed workflow within the pharmacy department according to established standards.
Facilitated communication between pharmacists, physicians and other healthcare personnel involved in patient care.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Identified needs of customers promptly and efficiently.
Planned and completed group projects, working smoothly with others.
Supervised staff of [Number] and motivated top performance against pharmacy objectives.
Reviewed patient charts for accuracy prior to dispensing medications.
Maintained compliance with state and federal drug laws.
Identified needs of customers promptly and efficiently.
Modified existing workflow to enhance performance and add new features.
As a Operational Manager and acting General Manager for 2 years, I was instrumental in maintaining colleague engagement and satisfaction.

Pharmacist-in-Charge

Walgreens

Edgewood, KY

11.1999 - 04.2012

Assisted customers with questions about their prescriptions or over-the-counter medications.
Counseled patients on drug therapies to ensure proper intakes.
Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
Oversaw the training program for newly hired pharmacists and technicians.
Administered vaccines to immunize patients against communicable diseases.
Maintained records of all prescriptions filled and prepared reports as required by law or regulation.
Implemented cost-containment strategies covering both dispensing and procurement activities.
Checked medication orders against appropriate standards of care and recommended therapy changes to treating physicians and facility staff.
Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
Performed quality assurance reviews on prescription orders before they were filled by technicians.
Stocked, labeled and delivered medications to patients and caregivers.
Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
Answered patient questions and data requests.
Generated daily and monthly operational reports concerning medication usage trends at facility level.
Prepared medications based on physician orders.
Achieved optimum staff performance through proactive management and monitoring of daily activities.
Advised patients on proper usage of prescribed drugs including dosage amounts, possible side effects, interactions between drugs.
Identified opportunities for cost savings through utilization of generic drugs when appropriate.
Maintained confidential financial and patient information to reduce risk of data breaches.
Resolved billing issues with insurance companies in order to facilitate payment for medications dispensed.
Administered flu immunizations to patients to prevent illness and promote well-being. Was the first pharmacist to conduct outside clinics in the senior centers of northern Kentucky for flu and pneumonia vaccines.
Supervised staff of 15 and motivated top performance against pharmacy objectives.
Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
Conducted regular staff meetings to review changes in medication protocols and discuss potential drug therapy problems.
Managed workflow within the pharmacy department according to established standards.
Worked with pharmacy technicians to expedite urgent requests.
Analyzed patient profiles for the purpose of providing optimal pharmaceutical care.
Facilitated communication between pharmacists, physicians and other healthcare personnel involved in patient care.
Maintained compliance with state and federal drug laws.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Displayed strong telephone etiquette, effectively handling difficult calls.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained updated knowledge through continuing education and advanced training.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.

Pharmacy Intern / Staff Pharmacist /Pharmacist-in-Charge

Kroger

Cincinnati, OH

10.1987 - 11.1999

Educated patients regarding proper use of their medications.
Maintained records of controlled substances and monitored inventory levels.
Worked with pharmacy technicians to expedite urgent requests.
Resolved customer service issues related to order processing or delivery delays.
Entered patient's information into computer system and updated existing data.
Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
Evaluated physician orders for accuracy and completeness prior to dispensing medications.
Processed third-party insurance claims accurately and efficiently.

Summary

Overview

Work History

Pharmacist-In-Charge

Pharmacist-in-Charge

Pharmacy Intern / Staff Pharmacist /Pharmacist-in-Charge

Education

Bachelor of Science - Pharmacy

Skills

Accomplishments

Timeline

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