Tina Herdlein
122 Elizabeth Drive Butler, PA
Summary
Highly skilled administrative professional with a strong focus on organizational abilities and a deep commitment to ensuring the smooth operations of daily work schedule. Adept at managing schedules, coordinating communications, and maintaining accurate records. Known for a collaborative spirit, adaptability, and a consistent track record of delivering timely results. Proficient in office software, document management, and fostering effective team collaboration.
Overview
27
27
years of professional experience
Work History
Maintenance Secretary
Butler Area School District
07.2018 - Current
- Enhanced team productivity by scheduling and coordinating maintenance assignments.
- Supported facility safety by maintaining up-to-date documentation for inspections and compliance audits.
- Evaluated the efficiency of various maintenance processes and implemented improvements, resulting in time savings and a more streamlined workflow for all team members involved throughout each stage.
- Developed comprehensive preventive maintenance schedules to minimize equipment failures and increase operational reliability.
- Maintained confidentiality by securely storing sensitive documents such as personnel files, contracts, and financial information pertaining to the maintenance department''s operations.
- Coordinated with external contractors to ensure seamless integration of their services into our overall operations plan, maximizing effectiveness while minimizing disruptions.
- Facilitated interdepartmental communication by attending meetings and providing detailed reports on the status of ongoing maintenance projects.
- Streamlined communication between maintenance teams and management, ensuring timely completion of tasks.
- Collaborated with vendors to negotiate contracts, optimizing service quality while minimizing costs.
- Served as a liaison between the maintenance department and other offices within the organization to facilitate coordination of efforts during large-scale projects or renovations.
- Implemented inventory control system to manage stock levels efficiently, reducing waste and ensuring availability of critical parts when needed.
- Reduced equipment downtime with proactive tracking and ordering of necessary supplies and parts.
- Assisted in training new staff members on department procedures, contributing to a cohesive work environment.
- Provided exceptional customer service to internal clients by promptly addressing their requests or concerns related to the maintenance department''s activities.
- Improved office efficiency by organizing and maintaining accurate maintenance records.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Established administrative work procedures to track staff's daily tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Implemented a new electronic work order system for preventative maintenance and daily work orders.
- Verify purchases and enter purchase order numbers into the ProSoft system for budgeting and auditing purposes.
- Handles district facility rentals for events and meetings.
Transportation Secretary
Butler Area School District
11.2015 - 07.2018
- Facilitated interdepartmental communication, working closely with other teams to ensure seamless coordination of transportation services.
- Helped create and maintain yearly bus routes for district students attending public and non-public schools within the district boundary.
- Added new students to bus routes as they entered the district.
- Created and mailed out yearly bus schedules to student families.
- Received and handled various calls from families regarding concerns.
- Worked closely with Valley Lines in regards to buses being late or issues on the buses.
- Responsible for reaching out to families in the event of a bus incident.
- Created and handled bus discipline correspondence based off of district protocols.
- Worked closely with the Transportation Supervisor and District Administration.
Office Manager
Adagio Health
04.2013 - 11.2015
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Assistant Office Manager
Advanced OB/GYN Associates
07.2006 - 04.2013
- Manage staff, reviewing work schedules and assigning specific duties.
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with other members of management, providers, and staff members as necessary.
- Determine staffing requirements, and interview, hire and train new employees, as well as provide additional training opportunities to those already hired.
- Maintain communication between medical staff, providers and additional management by attending monthly staff and provider meetings and coordinating interdepartmental functioning.
- Direct, supervise and evaluate work activities of staff members.
- Address patient concerns and work toward establishing an outcome acceptable by both parties.
- Responsible for helping implement the EHR system and provide training to staff members.
- Maintaining a functional EHR system when problems occur.
- Assisting office staff when help is needed in various areas.
- Addressing office maintenance issues.
- Maintaining provider scheduling templates.
- Responsible for maintaining and ordering office supplies.
- Processing medical record requests in a timely manner.
Office Assistant
Advanced OB/GYN Associates
08.2000 - 07.2006
- Answer telephones and direct calls to appropriate staff. Document messages when appropriate.
- Schedule and confirm patient appointments, diagnostic testings, surgeries, and medical consultations.
- Greet visitors, ascertain purpose of visit, and properly register them in for the appointment.
- Operate office equipment, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Post daily insurance payments to the appropriate patient account.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Compile and record medical charts, reports, or correspondence, using a personal computer.
- Maintain medical records.
- Transmit correspondence or medical records by mail or fax.
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
- Arrange hospital admissions for patients.
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
- Prepare correspondence or assist physicians with preparation of reports, and articles.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and helping maintain financial records.
Receptionist
Butler Medical Associates
09.1999 - 08.2000
- Greet patients and register them for the appointments.
- Responsible for pulling and preparing patient charts for the next days appointments.
- Calling patients to remind and verify their appointments for the next day.
Receptionist
Advanced Orthopaedics and Sports Medicine, PC
06.1998 - 09.1999
- Answer telephones and assist with patient questions, or direct calls to appropriate staff.
- Schedule and confirm patient appointments or medical consultations.
- Greet visitors and patients, and assist them their needs.
- Operate office equipment.
- Receive and route messages or documents, to appropriate staff.
- Perform various clerical functions.
- Perform daily posting of patient office visits.
Education
Biological Sciences
Butler County Community College
ButlerSkills
- Safety awareness
- Verbal communication
- Scheduling appointments
- Work order management
- Invoice processing
- Document preparation
- Emergency preparedness
- Facility maintenance
- Repair coordination
- Calendar management
- Expense tracking
- Vehicle fleet management
- Confidentiality
Timeline
Maintenance Secretary
Butler Area School District
07.2018 - Current
Transportation Secretary
Butler Area School District
11.2015 - 07.2018
Office Manager
Adagio Health
04.2013 - 11.2015
Assistant Office Manager
Advanced OB/GYN Associates
07.2006 - 04.2013
Office Assistant
Advanced OB/GYN Associates
08.2000 - 07.2006
Receptionist
Butler Medical Associates
09.1999 - 08.2000
Receptionist
Advanced Orthopaedics and Sports Medicine, PC
06.1998 - 09.1999
Biological Sciences
Butler County Community College
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