Tina HIGHTOWER
OTSEGO
Summary
Adept at office management and customer service, I enhanced operational efficiency and client satisfaction at Lad Cleaning Solutions/ICS Corporation. By negotiating with vendors and streamlining inventory processes, I significantly contributed to cost savings and fostered a welcoming, organized environment. My skills in maintaining confidentiality and effective multitasking have been important in achieving company goals.
Overview
23
23
years of professional experience
Work History
Office Manager
Lad Cleaning Solutions/ICS Corporation
10.2001 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Updated reports, managed accounts and generated reports.
- Oversaw office/warehouse inventory activities by ordering and stocking.
- Managed vendor relationships, negotiating pricing for cost savings while maintaining high-quality services.
- Developed strong relationships with customers through exceptional customer service and timely responses to inquiries via phone calls or email correspondence.
- Created a welcoming office environment by maintaining a clean and organized work space.
- Created organized filing system to manage department documents.
- Willing to help out in other areas that are needed : warehouse, driving and shipping/receiving.
Education
GED -
Allegan High School
Allegan01-1987
Skills
- Customer service
- Office management
- Organizational skills
- Effective Multitasking
Timeline
Office Manager
Lad Cleaning Solutions/ICS Corporation
10.2001 - Current
GED -
Allegan High School
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