Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Tina Holden

Missoula,MT

Summary

Dynamic cashier with proven expertise in customer service excellence at Walgreens, adept at fostering customer loyalty and enhancing shopping experiences. Skilled in cash handling and transaction accuracy, I consistently streamlined checkout processes, contributing to increased sales and customer satisfaction. Recognized for reliability and professionalism, I thrive in fast-paced retail environments.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

42
42
years of professional experience

Work History

Cashier

Walgreens
08.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier

Lowes Home Improvment
01.2017 - 10.2023
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Cashier

The Home Depot Inc
04.2013 - 10.2016
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Enhanced shopping experience, provided product information and location assistance.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Reduced processing errors by meticulously following transaction procedures.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.

Education

High School Diploma -

Dublin High School
Dublin CA
06-1982

Skills

  • Customer service

  • Customer assistance

  • Work ethic and integrity

  • Patience and empathy

  • Time management skills

  • Cash handling

  • Cleaning and sanitizing

  • Customer service excellence

  • Money handling

  • Reliability and punctuality

  • Cash handling and management

  • Customer relations

  • Cash register operation

  • Order taking

  • Professionalism and courtesy

  • Cash management

  • Cash register systems

  • Cash handling expertise

  • Payment processing

  • Product restocking

  • Product knowledge

  • Refunds and exchanges

  • Merchandise restocking

Timeline

Cashier

Walgreens
08.2024 - Current

Cashier

Lowes Home Improvment
01.2017 - 10.2023

Cashier

The Home Depot Inc
04.2013 - 10.2016

High School Diploma -

Dublin High School

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Tina Holden