Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tina Howard

Goshen,IN

Summary

Compassionate Home Health Aide known for high productivity and efficient task completion. Skilled in patient care, medication administration, and providing emotional support. Excel in communication, empathy, and patience, ensuring comfort and trust in home healthcare settings. Compassionate professional in healthcare, particularly skilled in providing exceptional home care support. Known for productivity and efficiency in task completion, ensuring comfort and well-being of clients. Specialized skills include patient mobility assistance, basic medical monitoring, and personalized care plan adherence. Excel in empathy, communication, and patience, using these soft skills to enhance client satisfaction and trust.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Home Health Aide

Graceful Caregiving
Elkhart, IN
07.2021 - 08.2024
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.
  • Prepared meals and snacks according to prescribed diets.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Administered medications as instructed by physician or nurse practitioner.
  • Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Helped clients stay happy and healthy by providing mental and emotional support.

Home Health Aide

Cottage Garden
Goshen, IN
04.2018 - 05.2021
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Administered medications as instructed by physician or nurse practitioner.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Planned optimal meals based on established nutritional plans.
  • Provided entertainment and companionship through conversation, reading, and board games.
  • Maintained records of patient care, progress or problems to report and discuss observations.
  • Accompanied clients to doctors' offices or on other trips outside home.

Customer Service Representative

Kohls Department Store
Goshen, IN
05.2010 - 02.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Excelled in exceeding daily credit card application goals.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Processed credit card transactions accurately and efficiently.
  • Assisted customers with locating merchandise within the store.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Education

High School Diploma -

Penn High School
Mishawaka, IN
02-2020

Skills

  • Medication Administration
  • Care Plan Management
  • Meal Preparation
  • Behavioral Management
  • Care plan assessment
  • Client documentation
  • Patient transportation
  • Personal Hygiene Assistance
  • Feeding Assistance
  • Toileting assistance
  • First aid and safety
  • Housekeeping
  • [State] Driver's License
  • Patient Care
  • Vital signs monitoring

Certification

  • Chauffeur license
  • First Aid Certification

Timeline

Home Health Aide

Graceful Caregiving
07.2021 - 08.2024

Home Health Aide

Cottage Garden
04.2018 - 05.2021

Customer Service Representative

Kohls Department Store
05.2010 - 02.2021

High School Diploma -

Penn High School
Tina Howard