Tina Hughes

• Developed team strategies to enhance operational efficiency and alignment with organizational goals.
• Provided strong leadership to enhance team productivity and morale.
• Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
• Improved team performance by providing comprehensive training and fostering a collaborative work environment.
• Led a team of 14 team members focused on growth and providing solutions to all freight needs for 16 J.B. Hunt National Accounts.

• Led team in developing operational strategies to enhance workflow efficiency.
• Mentored team members, fostering professional growth and skill development.
• Implemented process improvements that streamlined project delivery timelines.
• Led a team of 7 Account Managers focused on growth and solutions to 11 J.B.Hunt National Accounts.

• Led a team of 16 Appointment Specialists.
• Managed appointment scheduling for diverse client needs, optimizing daily operations
• Coordinate, organize, and present monthly training meetings for 50 Appointment Specialists.
• Communicate extensively with our Customer Experience team and our Operations Teams on issues that may cause service issues for their customers.

Held various positions – Office Assistant in Personnel, Road Service, Operations Secretary at the Lowell Terminal, Account Representative, JBI Rail Operations, Regional Service Manager,Business Development Manager, and Client Manager