Tina Jayan

Retail Area Manager

Royal Robbins

Berkeley, California

01.1995 - 07.2024

Oversaw retail operations to ensure all 3 stores were operating efficiently and maintaining customer service standards.
Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings, and optimizing product turns.
Prepared budgets and approved budget by analyzing business and sales targets using critical problem-solving skills.
Built sales forecasts and schedules to reflect desired productivity targets.
Effectively managed inventory controls and re-orders within budget guidelines. Maintained inventory integrity and accuracy to protect company assets. Leading a Physical inventory with a shrink of -0.001%.
Ensured maintenance of visual merchandising standards for enhanced customer satisfaction. Increased client profits by establishing strong brand representation through face-to-face marketing.
Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
Developed and implemented new sales strategies to modernize product lines, creating impactful experiences that delivered business results and increased customer brand engagement.
Maintained store staff by recruiting, orienting, and training employees and payroll processes.
Organized and updated schedules to optimize coverage for expected customer demands, promotional sales, and store events.
Coached, managed, and developed teams to exceed sales goals and fulfill marketing plans.
Led planning, development, and account management to increase sales for existing third-party vendors and create new seasonal and quarterly sales plans.
Acquired and categorized manuals, guides, and visual aids to support development and training objectives.