TINA JENKINS

Cosmetologist/Salon Owner/Operator

Blessed Hands Beauty Salon

06.1995 - Current

Built a loyal clientele base through exceptional customer service and personalized care.
Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
Adapted easily to clients'' needs and preferences, providing a variety of services from cuts and color to extensions and specialty treatments.
Assisted in inventory management by tracking product usage and placing orders as needed to maintain adequate stock levels.
Conducted thorough consultations to understand client needs, preferences, and objectives before each treatment session.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Developed strong relationships with vendors, securing high-quality products at competitive prices.
Enhanced client satisfaction by providing personalized hair and beauty consultations.
Mentored junior cosmetologists, sharing industry knowledge and best practices for professional growth.
Educated clients on proper hair care routines and recommended suitable products to maintain their desired look at home between visits.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Increased revenue through effective customer service and inventory management.
Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
Fostered a collaborative team atmosphere by regularly holding staff meetings and encouraging open communication among employees.
Interacted well with customers to build connections and nurture relationships.
Assisted in recruiting, hiring and training of team members.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Nurtured a vibrant salon culture by organizing team-building activities and recognizing outstanding employee performance.
Oversaw daily salon operations and performed general salon tasks.
Established a positive work environment through open communication channels, fostering strong teamwork among staff members.
Oversaw the maintenance of salon equipment to ensure optimal functionality while minimizing downtime due to repairs.
Delegated workplace responsibility to appropriate staff.
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Demonstrated high level of customer service to increase retention and satisfaction.
Processed payments, entering sales in register for prompt customer service.
Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.