Tina Jennings
Milton
Summary
Dynamic professional transitioning into a new career path, driven by a strong desire to align personal values with professional goals. Committed to leveraging diverse skills and experiences to contribute meaningfully in a collaborative environment. Eager to embrace challenges that foster growth and innovation while making a positive impact. Passionate about continuous learning and dedicated to achieving excellence in every endeavor.
Overview
2018
2018
years of professional experience
Work History
Tolls Supervisor
Garcon Point Toll Plaza
- Experience: Garcon Point Toll Plaza Supervisor with 3 years of experience.
NIght Cook
The Elms Nursing Home
09.2005 - 10.2017
- Experience: Night Owl Head Cook with 12 years of experience.
- Optimized kitchen workflow by identifying bottlenecks and implementing process improvements, resulting in increased productivity and reduced stress during busy periods.
- Prepared meals for specific dietary requirements
- Served meals at required meal times for residents
- Made sure drinks and supplements were given to correct residents
- Maintained safe food handling operations
Head Waitress
Macomb Family Diner
05.2004 - 09.2006
- Experience: Head Waitress with 15 years of experience.
- Supervised server staff and simultaneously served personal section of tables.
- Maintained a clean and inviting dining area to enhance overall guest experience at the restaurant.
- Developed strong relationships with regular customers, fostering loyalty to the establishment.
- Greeted new customers, discussed specials, and took drink orders.
- Trained new staff members on restaurant policies, procedures, and customer service standards.
- Resolved guest complaints swiftly and professionally, resulting in increased repeat business.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Assistant Manager
Subway
10.2000 - 11.2001
- Experience: Family Diner Assistant Manager with 1 year of experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assistant Manager
Sonic Drive In
- Experience: Sonic Drive In Assistant Manager with 1 year of experience.
- 15 years collective experience with the franchise
Education
No Degree - Computer Programming
Draughn Business College
Oklahoma City, OK06-1987
High School Graduate - undefined
Dover High School
Dover, OklahomaSkills
- Strong time management abilities
- Collaborative team player
- Basic computer proficiency
- Strong verbal communication
- Consistently reliable
- Safety procedures
- Incident reporting
- Policy enforcement
- Customer service
- Decision-making
- Safety protocols
- Coaching and mentoring
Timeline
NIght Cook
The Elms Nursing Home
09.2005 - 10.2017
Head Waitress
Macomb Family Diner
05.2004 - 09.2006
Assistant Manager
Subway
10.2000 - 11.2001
Tolls Supervisor
Garcon Point Toll Plaza
High School Graduate - undefined
Dover High School
Assistant Manager
Sonic Drive In
No Degree - Computer Programming
Draughn Business College
LEADERSHIP EXPERIENCE
- Assistant Manager, Sonic Drive In, Edmond Oklahoma
- Head Waitress, Macomb Family Diner, Macomb Illinois
- Head Night Cook, The Rims Nursing Home, Macomb Illinois
- Tolls Supervisor, Garcon Point Toll Plaza, Milton Florida
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